A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia

Automation; Intelligent systems; Process control; Profitability; Surveys; E-commerce systems; E-commerce transactions; Efficient strategy; High speed internet; Internet users; Market penetration; Products and services; Questionnaire studies; Electronic commerce

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Main Authors: Alomari M.A., Ahmed Al-Qasem Al-Hadi I., Yusoff M.H., Sulaiman I.M.
Other Authors: 55627877302
Format: Conference Paper
Published: Institute of Electrical and Electronics Engineers Inc. 2023
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spelling my.uniten.dspace-261362023-05-29T17:07:05Z A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia Alomari M.A. Ahmed Al-Qasem Al-Hadi I. Yusoff M.H. Sulaiman I.M. 55627877302 57226754730 57220114181 58151774000 Automation; Intelligent systems; Process control; Profitability; Surveys; E-commerce systems; E-commerce transactions; Efficient strategy; High speed internet; Internet users; Market penetration; Products and services; Questionnaire studies; Electronic commerce A survey by Malaysian Communication and Multimedia Commission (MCMC) has shown that Internet users in Malaysia has increased up to 88.7% in year 2020 compared to 76.9% in year 2016 which is quite high increase in percentage. The pervasive use of smartphones and computers nowadays as well as the availability of high-speed Internet access has brought a new way of promoting products. E-commerce is a buy and sell system that can be accessed globally around the world. This system can provide efficient strategies for promoting products and services. It is widely agreed that even small enhancements in promotion techniques can increase the profitability of any e-commerce system. In this paper, a research has been conducted to study methods to enhance product promotion among Malaysians. The study investigates through a survey the factors affecting users' WTP (willing-to-pay) during performing e-commerce transaction as well as factors what attract/repel them more. To achieve the study aim, a group of 385 respondents throughout Malaysia have been involved in this research through questionnaire study. Detailed analysis has been introduced to clarify the results. The study has identified the top e-commerce platforms that are used by Malaysians to execute product promotion. The results show that promotion through e-commerce platforms could increase profitability and help businesses to expand rapidly. This is due to the fast market penetration of online promoting compared to conventional one. � 2021 IEEE. Final 2023-05-29T09:07:05Z 2023-05-29T09:07:05Z 2021 Conference Paper 10.1109/I2CACIS52118.2021.9495887 2-s2.0-85112494063 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85112494063&doi=10.1109%2fI2CACIS52118.2021.9495887&partnerID=40&md5=f33754e4013f05d82883cc718f5bd84f https://irepository.uniten.edu.my/handle/123456789/26136 9495887 93 98 Institute of Electrical and Electronics Engineers Inc. Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description Automation; Intelligent systems; Process control; Profitability; Surveys; E-commerce systems; E-commerce transactions; Efficient strategy; High speed internet; Internet users; Market penetration; Products and services; Questionnaire studies; Electronic commerce
author2 55627877302
author_facet 55627877302
Alomari M.A.
Ahmed Al-Qasem Al-Hadi I.
Yusoff M.H.
Sulaiman I.M.
format Conference Paper
author Alomari M.A.
Ahmed Al-Qasem Al-Hadi I.
Yusoff M.H.
Sulaiman I.M.
spellingShingle Alomari M.A.
Ahmed Al-Qasem Al-Hadi I.
Yusoff M.H.
Sulaiman I.M.
A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia
author_sort Alomari M.A.
title A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia
title_short A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia
title_full A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia
title_fullStr A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia
title_full_unstemmed A Survey on Product Promotion via E-commerce Platforms - Case Study in Malaysia
title_sort survey on product promotion via e-commerce platforms - case study in malaysia
publisher Institute of Electrical and Electronics Engineers Inc.
publishDate 2023
_version_ 1806427298251931648
score 13.211869