Staff View: Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals

Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals

The value of services in knowledge-intensive organizations like the hospitals is created by the tacit knowledge of the health staff. The weak knowledge transfer activities among the health staff effects on the performance level of the health care services. Hospitals are dependent on continuously lea...

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Main Authors:	Al-Dalaien A.A.A.-H., Drus S.M., Kasim H., Al-Oqaily A.T.
Other Authors:	57189635047
Format:	Article
Published:	Science Publications 2023
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spelling	my.uniten.dspace-257532023-05-29T16:13:50Z Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals Al-Dalaien A.A.A.-H. Drus S.M. Kasim H. Al-Oqaily A.T. 57189635047 56330463900 57203863798 57221729267 The value of services in knowledge-intensive organizations like the hospitals is created by the tacit knowledge of the health staff. The weak knowledge transfer activities among the health staff effects on the performance level of the health care services. Hospitals are dependent on continuously learning from mistakes and to make improvements and then to transfer this newly acquired knowledge between units and workers in the organization. It is important to enhance the knowledge transfer behaviors of knowledge source and recipients in the hospitals. This study aims to investigate the extrinsic and intrinsic motivational factors that would be adopted to improve the knowledge transfer processes among the health staff. The data of this study were collected from 475 doctor and nurses that work in three Jordanian hospitals; Albashir Hospital, Jordan University Hospital and Al-Issra Hospital. The collected data were analyzed using many tests such as validity, reliability, demographic and descriptive analysis. The significant results show that there are many extrinsic motivational factors would be adopted to improve the knowledge transfer by the knowledge source and recipients such as reward, ideal salaries, promotions, satisfaction of work position, stability of labor and reputation feedback. On the other hand, there are many intrinsic motivational factors that would be applied to enhance the knowledge transfer such as arduous relationship, altruism, shared understanding, champions and enjoyment to help others. This study helps the hospitals to identify the motivational factors that would be adopted to improve the knowledge transfer processes in order to enhance the quality of health care services. � 2020 Ahmad Aabed Al-Hayy Al-Dalaien, Sulfeeza Mohd Drus, Hairoladenan Kasim and Ali Taha Al-Oqaily. Final 2023-05-29T08:13:50Z 2023-05-29T08:13:50Z 2020 Article 10.3844/jcssp.2020.92.104 2-s2.0-85082017302 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85082017302&doi=10.3844%2fjcssp.2020.92.104&partnerID=40&md5=e1f33f8c53333da95cd4c413ae834193 https://irepository.uniten.edu.my/handle/123456789/25753 16 1 92 104 All Open Access, Hybrid Gold Science Publications Scopus
institution	Universiti Tenaga Nasional
building	UNITEN Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Tenaga Nasional
content_source	UNITEN Institutional Repository
url_provider	http://dspace.uniten.edu.my/
description	The value of services in knowledge-intensive organizations like the hospitals is created by the tacit knowledge of the health staff. The weak knowledge transfer activities among the health staff effects on the performance level of the health care services. Hospitals are dependent on continuously learning from mistakes and to make improvements and then to transfer this newly acquired knowledge between units and workers in the organization. It is important to enhance the knowledge transfer behaviors of knowledge source and recipients in the hospitals. This study aims to investigate the extrinsic and intrinsic motivational factors that would be adopted to improve the knowledge transfer processes among the health staff. The data of this study were collected from 475 doctor and nurses that work in three Jordanian hospitals; Albashir Hospital, Jordan University Hospital and Al-Issra Hospital. The collected data were analyzed using many tests such as validity, reliability, demographic and descriptive analysis. The significant results show that there are many extrinsic motivational factors would be adopted to improve the knowledge transfer by the knowledge source and recipients such as reward, ideal salaries, promotions, satisfaction of work position, stability of labor and reputation feedback. On the other hand, there are many intrinsic motivational factors that would be applied to enhance the knowledge transfer such as arduous relationship, altruism, shared understanding, champions and enjoyment to help others. This study helps the hospitals to identify the motivational factors that would be adopted to improve the knowledge transfer processes in order to enhance the quality of health care services. � 2020 Ahmad Aabed Al-Hayy Al-Dalaien, Sulfeeza Mohd Drus, Hairoladenan Kasim and Ali Taha Al-Oqaily.
author2	57189635047
author_facet	57189635047 Al-Dalaien A.A.A.-H. Drus S.M. Kasim H. Al-Oqaily A.T.
format	Article
author	Al-Dalaien A.A.A.-H. Drus S.M. Kasim H. Al-Oqaily A.T.
spellingShingle	Al-Dalaien A.A.A.-H. Drus S.M. Kasim H. Al-Oqaily A.T. Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals
author_sort	Al-Dalaien A.A.A.-H.
title	Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals
title_short	Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals
title_full	Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals
title_fullStr	Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals
title_full_unstemmed	Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals
title_sort	investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals
publisher	Science Publications
publishDate	2023
_version_	1806424103994785792
score	13.223943

Investigate the extrinsic and intrinsic motivational factors of knowledge transfer in the hospitals

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