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Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation

The emergence of InternetofThings offers opportunities for public services to deliver efficient and high-quality smart services. At present, the IoT-based services (IoTbS)are still at an initial stage of the journey to Government�s digital transformation. Although the success of IoTbSimplementation...

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Main Authors: Sidek N., Ali N.B.
Other Authors: 57211621962
Format: Article
Published: Blue Eyes Intelligence Engineering and Sciences Publication 2023
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spelling my.uniten.dspace-243962023-05-29T15:23:13Z Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation Sidek N. Ali N.B. 57211621962 54985243500 The emergence of InternetofThings offers opportunities for public services to deliver efficient and high-quality smart services. At present, the IoT-based services (IoTbS)are still at an initial stage of the journey to Government�s digital transformation. Although the success of IoTbSimplementation depends on users' behaviour and their willingness to use, little attention has been paid to explore the critical quality factors (CQFs) of IoTbSthat may influence the usage and performance. This article presents the currentstate of IoTbSimplementation and will answer these questions: 1) What are the CQFsthat influence the usage and performance of IoTbSimplementation?; and2) What are the research types and research contribution types in this area? In this study, a systematic literature reviewwas performed using specific search string to obtain papers recently published from four relevant electronic databases. As a result, the systematic search yielded 10,066 hits and 11 papers were selected presenting CQFs in this context. Besides identifying the CQFs, research types and contribution types in IoTbSimplementation, this paper reports the identified research gaps that have led the author to recommend potential future directions on this topic. � BEIESP. Final 2023-05-29T07:23:13Z 2023-05-29T07:23:13Z 2019 Article 10.35940/ijeat.A2631.109119 2-s2.0-85074634521 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85074634521&doi=10.35940%2fijeat.A2631.109119&partnerID=40&md5=fe759979d508c012c2fa77c73ea2ce4c https://irepository.uniten.edu.my/handle/123456789/24396 9 1 2276 2281 All Open Access, Bronze Blue Eyes Intelligence Engineering and Sciences Publication Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description The emergence of InternetofThings offers opportunities for public services to deliver efficient and high-quality smart services. At present, the IoT-based services (IoTbS)are still at an initial stage of the journey to Government�s digital transformation. Although the success of IoTbSimplementation depends on users' behaviour and their willingness to use, little attention has been paid to explore the critical quality factors (CQFs) of IoTbSthat may influence the usage and performance. This article presents the currentstate of IoTbSimplementation and will answer these questions: 1) What are the CQFsthat influence the usage and performance of IoTbSimplementation?; and2) What are the research types and research contribution types in this area? In this study, a systematic literature reviewwas performed using specific search string to obtain papers recently published from four relevant electronic databases. As a result, the systematic search yielded 10,066 hits and 11 papers were selected presenting CQFs in this context. Besides identifying the CQFs, research types and contribution types in IoTbSimplementation, this paper reports the identified research gaps that have led the author to recommend potential future directions on this topic. � BEIESP.
author2 57211621962
author_facet 57211621962
Sidek N.
Ali N.B.
format Article
author Sidek N.
Ali N.B.
spellingShingle Sidek N.
Ali N.B.
Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation
author_sort Sidek N.
title Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation
title_short Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation
title_full Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation
title_fullStr Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation
title_full_unstemmed Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation
title_sort analysing the critical quality factors in iot-based serviceimplementation: a systematic evaluation
publisher Blue Eyes Intelligence Engineering and Sciences Publication
publishDate 2023
_version_ 1806426499584098304
score 13.211869

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