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Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine

This study investigated the relationship of information quality on decision-making effectiveness among Palestinian bank managers. Previous studies reported on the importance of information quality on decision-making effectiveness in different fields of management. Organisational structure was report...

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Main Authors: Sharif Z.M., Abumandil M.S.S., Obaid T.F.
Other Authors: 57194716493
Format: Conference Paper
Published: American Institute of Physics Inc. 2023
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spelling my.uniten.dspace-236912023-05-29T14:51:03Z Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine Sharif Z.M. Abumandil M.S.S. Obaid T.F. 57194716493 57204117417 57204112181 This study investigated the relationship of information quality on decision-making effectiveness among Palestinian bank managers. Previous studies reported on the importance of information quality on decision-making effectiveness in different fields of management. Organisational structure was reported to moderate information quality and decision-making effectiveness in different fields of management. However, the moderating effect of organisational structure on the relationship between information qualities on decision-making effectiveness had not been addressed in quality dimensions to decision making effectiveness in the banking sector of Palestine. This cross-sectional quantitative study examined the relationship between information quality and decision-making effectiveness as being moderated by organisational structure. A total of l46 surveyed managers were required to respond to 55 items that elicited the three variables. Information quality was represented by six dimensions, organisational structure by three dimensions, and decision making effectiveness by three dimensions. The data were analysed by SPSS and PLS-SEM. The findings showed the relevance and importance of information. The result revealed that four dimensions of information quality; namely, accuracy, completeness, relevancy and interpretability had a significant relationship with decision making effectiveness. Dimensions of organisational structure, namely centralization, significantly moderated the relationship between information quality and decision making effectiveness while complexity did not show a moderating effect. Overall, this study extends the understanding of the decision-making effectiveness. It contributes to building the model of the relationship between information quality and decision making effectiveness in the banking industry. These findings will benefit bank managers in Palestine to better understand the role of information quality and can utilise it towards developing sustainable banking services in Palestine. � 2018 Author(s). Final 2023-05-29T06:51:03Z 2023-05-29T06:51:03Z 2018 Conference Paper 10.1063/1.5055486 2-s2.0-85054523655 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85054523655&doi=10.1063%2f1.5055486&partnerID=40&md5=87e4c9b4e9823efeb317eeb643130a3e https://irepository.uniten.edu.my/handle/123456789/23691 2016 20084 All Open Access, Bronze American Institute of Physics Inc. Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description This study investigated the relationship of information quality on decision-making effectiveness among Palestinian bank managers. Previous studies reported on the importance of information quality on decision-making effectiveness in different fields of management. Organisational structure was reported to moderate information quality and decision-making effectiveness in different fields of management. However, the moderating effect of organisational structure on the relationship between information qualities on decision-making effectiveness had not been addressed in quality dimensions to decision making effectiveness in the banking sector of Palestine. This cross-sectional quantitative study examined the relationship between information quality and decision-making effectiveness as being moderated by organisational structure. A total of l46 surveyed managers were required to respond to 55 items that elicited the three variables. Information quality was represented by six dimensions, organisational structure by three dimensions, and decision making effectiveness by three dimensions. The data were analysed by SPSS and PLS-SEM. The findings showed the relevance and importance of information. The result revealed that four dimensions of information quality; namely, accuracy, completeness, relevancy and interpretability had a significant relationship with decision making effectiveness. Dimensions of organisational structure, namely centralization, significantly moderated the relationship between information quality and decision making effectiveness while complexity did not show a moderating effect. Overall, this study extends the understanding of the decision-making effectiveness. It contributes to building the model of the relationship between information quality and decision making effectiveness in the banking industry. These findings will benefit bank managers in Palestine to better understand the role of information quality and can utilise it towards developing sustainable banking services in Palestine. � 2018 Author(s).
author2 57194716493
author_facet 57194716493
Sharif Z.M.
Abumandil M.S.S.
Obaid T.F.
format Conference Paper
author Sharif Z.M.
Abumandil M.S.S.
Obaid T.F.
spellingShingle Sharif Z.M.
Abumandil M.S.S.
Obaid T.F.
Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine
author_sort Sharif Z.M.
title Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine
title_short Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine
title_full Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine
title_fullStr Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine
title_full_unstemmed Centralization and complexity moderating the relationship between information quality and decision-making effectiveness: A study of banks in Palestine
title_sort centralization and complexity moderating the relationship between information quality and decision-making effectiveness: a study of banks in palestine
publisher American Institute of Physics Inc.
publishDate 2023
_version_ 1806426331232075776
score 13.211869

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