Knowledge management systems success in healthcare: Leadership matters
Health care; Information systems; Information technology; Knowledge based systems; Knowledge management; Healthcare organisations; Information systems success; Knowledge content; Knowledge management system; Medical knowledge; Organisational factors; Quality knowledge; System factors; Information ma...
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Elsevier Ireland Ltd
2023
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my.uniten.dspace-234892023-05-29T14:40:56Z Knowledge management systems success in healthcare: Leadership matters Ali N. Tretiakov A. Whiddett D. Hunter I. 54985243500 14632816800 13410414900 13410676500 Health care; Information systems; Information technology; Knowledge based systems; Knowledge management; Healthcare organisations; Information systems success; Knowledge content; Knowledge management system; Medical knowledge; Organisational factors; Quality knowledge; System factors; Information management; adult; Article; convergent validity; female; health care management; health care organization; health care quality; human; information technology; knowledge management; leadership; male; medical information system; medical profession; middle aged; priority journal; work experience; health care delivery; health care quality; New Zealand; organization and management; physician; Delivery of Health Care; Humans; Knowledge Management; Leadership; New Zealand; Physicians; Quality of Health Care Purpose To deliver high-quality healthcare doctors need to access, interpret, and share appropriate and localised medical knowledge. Information technology is widely used to facilitate the management of this knowledge in healthcare organisations. The purpose of this study is to develop a knowledge management systems success model for healthcare organisations. Method A model was formulated by extending an existing generic knowledge management systems success model by including organisational and system factors relevant to healthcare. It was tested by using data obtained from 263 doctors working within two district health boards in New Zealand. Results Of the system factors, knowledge content quality was found to be particularly important for knowledge management systems success. Of the organisational factors, leadership was the most important, and more important than incentives. Conclusion Leadership promoted knowledge management systems success primarily by positively affecting knowledge content quality. Leadership also promoted knowledge management use for retrieval, which should lead to the use of that better quality knowledge by the doctors, ultimately resulting in better outcomes for patients. � 2016 Elsevier Ireland Ltd Final 2023-05-29T06:40:56Z 2023-05-29T06:40:56Z 2017 Article 10.1016/j.ijmedinf.2016.11.004 2-s2.0-84995946074 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84995946074&doi=10.1016%2fj.ijmedinf.2016.11.004&partnerID=40&md5=c1f2ca085f3a8f225f77e652167f1327 https://irepository.uniten.edu.my/handle/123456789/23489 97 331 340 Elsevier Ireland Ltd Scopus |
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Health care; Information systems; Information technology; Knowledge based systems; Knowledge management; Healthcare organisations; Information systems success; Knowledge content; Knowledge management system; Medical knowledge; Organisational factors; Quality knowledge; System factors; Information management; adult; Article; convergent validity; female; health care management; health care organization; health care quality; human; information technology; knowledge management; leadership; male; medical information system; medical profession; middle aged; priority journal; work experience; health care delivery; health care quality; New Zealand; organization and management; physician; Delivery of Health Care; Humans; Knowledge Management; Leadership; New Zealand; Physicians; Quality of Health Care |
| author2 |
54985243500 |
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54985243500 Ali N. Tretiakov A. Whiddett D. Hunter I. |
| format |
Article |
| author |
Ali N. Tretiakov A. Whiddett D. Hunter I. |
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Ali N. Tretiakov A. Whiddett D. Hunter I. Knowledge management systems success in healthcare: Leadership matters |
| author_sort |
Ali N. |
| title |
Knowledge management systems success in healthcare: Leadership matters |
| title_short |
Knowledge management systems success in healthcare: Leadership matters |
| title_full |
Knowledge management systems success in healthcare: Leadership matters |
| title_fullStr |
Knowledge management systems success in healthcare: Leadership matters |
| title_full_unstemmed |
Knowledge management systems success in healthcare: Leadership matters |
| title_sort |
knowledge management systems success in healthcare: leadership matters |
| publisher |
Elsevier Ireland Ltd |
| publishDate |
2023 |
| _version_ |
1806428498157371392 |
| score |
13.211869 |