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Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users

This study seeks to explore Malaysian Internet and Mobile banking consumers� in adopting a single platform E-payment system using TAM model. This research seeks to investigate whether convenience and design influence perceived ease of use and perceived usefulness. We also investigated the relationsh...

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Main Authors: Chin L.P., Ahmad Z.A.
Other Authors: 56785304100
Format: Article
Published: ARRAY Development (Canada) Inc. 2023
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spelling my.uniten.dspace-225322023-05-29T14:01:43Z Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users Chin L.P. Ahmad Z.A. 56785304100 56036883500 This study seeks to explore Malaysian Internet and Mobile banking consumers� in adopting a single platform E-payment system using TAM model. This research seeks to investigate whether convenience and design influence perceived ease of use and perceived usefulness. We also investigated the relationship between perceived ease of use, perceived usefulness and perceived risk with consumers� intention to use one single platform that integrates card, internet and mobile. Respondents who used boththe Internet and Mobile banking were selected to participate in the survey. AMOS version 22.0 was used to analyze the data. The empirical results suggest that convenience, design, perceived risk, perceived usefulness and perceived ease of use influence consumers� intention to use single platform E-payment system. Therefore, convenience, design, perceived risk, perceived usefulness and perceived ease of use should be taken into consideration when designing E-payment system in order to increase the Internet and Mobile banking consumers� intention to use. � Lai Poey Chin and Zainal Ariffin Ahmad, 2015. Final 2023-05-29T06:01:42Z 2023-05-29T06:01:42Z 2015 Article 2-s2.0-84939508406 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84939508406&partnerID=40&md5=8fdcadc9265d02105babda1f77ee83c3 https://irepository.uniten.edu.my/handle/123456789/22532 20 1 ARRAY Development (Canada) Inc. Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description This study seeks to explore Malaysian Internet and Mobile banking consumers� in adopting a single platform E-payment system using TAM model. This research seeks to investigate whether convenience and design influence perceived ease of use and perceived usefulness. We also investigated the relationship between perceived ease of use, perceived usefulness and perceived risk with consumers� intention to use one single platform that integrates card, internet and mobile. Respondents who used boththe Internet and Mobile banking were selected to participate in the survey. AMOS version 22.0 was used to analyze the data. The empirical results suggest that convenience, design, perceived risk, perceived usefulness and perceived ease of use influence consumers� intention to use single platform E-payment system. Therefore, convenience, design, perceived risk, perceived usefulness and perceived ease of use should be taken into consideration when designing E-payment system in order to increase the Internet and Mobile banking consumers� intention to use. � Lai Poey Chin and Zainal Ariffin Ahmad, 2015.
author2 56785304100
author_facet 56785304100
Chin L.P.
Ahmad Z.A.
format Article
author Chin L.P.
Ahmad Z.A.
spellingShingle Chin L.P.
Ahmad Z.A.
Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users
author_sort Chin L.P.
title Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users
title_short Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users
title_full Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users
title_fullStr Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users
title_full_unstemmed Consumers� intention to use a single platform e-payment system: A study among malaysian internet and mobile banking users
title_sort consumers� intention to use a single platform e-payment system: a study among malaysian internet and mobile banking users
publisher ARRAY Development (Canada) Inc.
publishDate 2023
_version_ 1806428167632584704
score 13.211869

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