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A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia

Economics; Electronic commerce; Outsourcing; Case study approach; E-business transformation; eBusiness; In-depth understanding; IT outsourcing; Literature reviews; SMEs; Virtual marketplace; Competition

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Main Authors: Sabri S.M., Sulaiman R., Ahmad A., Tang A.
Other Authors: 56727875100
Format: Conference Paper
Published: Institute of Electrical and Electronics Engineers Inc. 2023
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spelling my.uniten.dspace-223802023-05-29T14:00:37Z A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia Sabri S.M. Sulaiman R. Ahmad A. Tang A. 56727875100 25825633600 55390963300 36806985400 Economics; Electronic commerce; Outsourcing; Case study approach; E-business transformation; eBusiness; In-depth understanding; IT outsourcing; Literature reviews; SMEs; Virtual marketplace; Competition SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2% of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20% of SMEs have an Internet presence but not fully e-business. Among the limitations that the SMEs faced are lack of IT skills and resources, thus IT outsourcing is seen as one of potential solutions. This research aims to investigate factors that influence the decision to deploy IT outsourcing approach for e-business transformation among the SMEs. This paper discusses the literature review on e-business and IT outsourcing practices for SMEs. A qualitative method via case study approach is used to gather in-depth understanding of the situation. The expected outcomes from this research will be an IT outsourcing model to assist e-business transformation for SMEs. However, this paper will only discuss findings from the literature review. � 2014 IEEE. Final 2023-05-29T06:00:36Z 2023-05-29T06:00:36Z 2015 Conference Paper 10.1109/ICIMU.2014.7066616 2-s2.0-84937501140 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84937501140&doi=10.1109%2fICIMU.2014.7066616&partnerID=40&md5=aaafff644e195716ef236b19a10d1d21 https://irepository.uniten.edu.my/handle/123456789/22380 7066616 124 129 Institute of Electrical and Electronics Engineers Inc. Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description Economics; Electronic commerce; Outsourcing; Case study approach; E-business transformation; eBusiness; In-depth understanding; IT outsourcing; Literature reviews; SMEs; Virtual marketplace; Competition
author2 56727875100
author_facet 56727875100
Sabri S.M.
Sulaiman R.
Ahmad A.
Tang A.
format Conference Paper
author Sabri S.M.
Sulaiman R.
Ahmad A.
Tang A.
spellingShingle Sabri S.M.
Sulaiman R.
Ahmad A.
Tang A.
A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
author_sort Sabri S.M.
title A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_short A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_full A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_fullStr A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_full_unstemmed A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_sort review on it outsourcing practices for e-business transformation among smes in malaysia
publisher Institute of Electrical and Electronics Engineers Inc.
publishDate 2023
_version_ 1806425515081334784
score 13.211869

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