Healthcare practitioner behaviours that influence unsafe use of hospital information systems

This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients’ safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospi...

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Main Authors: Salahuddin, L., Ismail, Z., Hashim, U.R., Ismail, N.H., Raja Ikram, R.R., Abdul Rahim, F., Hassan, N.H.
Format: Article
Language:English
Published: 2020
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spelling my.uniten.dspace-132862020-03-16T03:00:26Z Healthcare practitioner behaviours that influence unsafe use of hospital information systems Salahuddin, L. Ismail, Z. Hashim, U.R. Ismail, N.H. Raja Ikram, R.R. Abdul Rahim, F. Hassan, N.H. This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients’ safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners’ behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care. © The Author(s) 2019. 2020-02-03T03:31:34Z 2020-02-03T03:31:34Z 2019 Article 10.1177/1460458219833090 en
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
language English
description This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients’ safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners’ behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care. © The Author(s) 2019.
format Article
author Salahuddin, L.
Ismail, Z.
Hashim, U.R.
Ismail, N.H.
Raja Ikram, R.R.
Abdul Rahim, F.
Hassan, N.H.
spellingShingle Salahuddin, L.
Ismail, Z.
Hashim, U.R.
Ismail, N.H.
Raja Ikram, R.R.
Abdul Rahim, F.
Hassan, N.H.
Healthcare practitioner behaviours that influence unsafe use of hospital information systems
author_facet Salahuddin, L.
Ismail, Z.
Hashim, U.R.
Ismail, N.H.
Raja Ikram, R.R.
Abdul Rahim, F.
Hassan, N.H.
author_sort Salahuddin, L.
title Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_short Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_full Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_fullStr Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_full_unstemmed Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_sort healthcare practitioner behaviours that influence unsafe use of hospital information systems
publishDate 2020
_version_ 1662758841157156864
score 13.211869