Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals

Teleconsultation offers a platform for remote medical care. However, they have been concerns about the poor acceptance rate towards the initiative resulting in the facility being underutilized. Studies often look at the use of teleconsultadon from the perspectives of technology acceptance, in many c...

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Main Authors: Ramli, R., Ali, N.
Format: Conference Paper
Language:English
Published: 2020
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spelling my.uniten.dspace-131792020-07-06T02:24:41Z Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals Ramli, R. Ali, N. Teleconsultation offers a platform for remote medical care. However, they have been concerns about the poor acceptance rate towards the initiative resulting in the facility being underutilized. Studies often look at the use of teleconsultadon from the perspectives of technology acceptance, in many cases forgetting the fact that it is also contributing greatly towards knowledge building and preserving within healthcare organization, offering a wealth of knowledge and expertise development opportunities. This study is looking at teleconsultation use from the perspectives of knowledge management, starting by confirming that it is of type KMS, studying how it fits in healthcare’s knowledge exchange landscape and then establishing the determinants and inhibitors for the system’s use among medical practitioners. Existing research on the use of teleconsultation are studied to determine the aspects influencing its success and the finding is hoped to pave the way for further studies on teleconsultadon success in health care organizations from KM perspectives. © 2018 IEEE. 2020-02-03T03:30:55Z 2020-02-03T03:30:55Z 2019 Conference Paper 10.1109/ICACSIS.2018.8618203 en
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
language English
description Teleconsultation offers a platform for remote medical care. However, they have been concerns about the poor acceptance rate towards the initiative resulting in the facility being underutilized. Studies often look at the use of teleconsultadon from the perspectives of technology acceptance, in many cases forgetting the fact that it is also contributing greatly towards knowledge building and preserving within healthcare organization, offering a wealth of knowledge and expertise development opportunities. This study is looking at teleconsultation use from the perspectives of knowledge management, starting by confirming that it is of type KMS, studying how it fits in healthcare’s knowledge exchange landscape and then establishing the determinants and inhibitors for the system’s use among medical practitioners. Existing research on the use of teleconsultation are studied to determine the aspects influencing its success and the finding is hoped to pave the way for further studies on teleconsultadon success in health care organizations from KM perspectives. © 2018 IEEE.
format Conference Paper
author Ramli, R.
Ali, N.
spellingShingle Ramli, R.
Ali, N.
Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals
author_facet Ramli, R.
Ali, N.
author_sort Ramli, R.
title Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals
title_short Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals
title_full Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals
title_fullStr Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals
title_full_unstemmed Teleconsultation as knowledge management system: Recognizing the issues contributing to its underutilization in hospitals
title_sort teleconsultation as knowledge management system: recognizing the issues contributing to its underutilization in hospitals
publishDate 2020
_version_ 1672614213241012224
score 13.222552