Level of customer satisfaction on online banking services provided by domestic and foreign commercial banks in Kuching
This study determines the level of customer satisfaction on online banking services provided by domestic and foreign commercial banks in Kuching, Sarawak. The banks involved in this study are Maybank, Public Bank, Ambank, UOB, Standard Chartered, and HSBC. The customer satisfaction of online banking...
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| Format: | Thesis |
| Language: | English |
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Universiti Malaysia Sarawak, (UNIMAS)
2014
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| Online Access: | http://ir.unimas.my/id/eprint/8310/1/Angelia.pdf http://ir.unimas.my/id/eprint/8310/ |
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