Forum Kepustakawanan : memacu tranformasi, pengguna didahulukan kecemerlangan diutamakan ; 8.30 pagi, 19 Oktober 2010.
Tranformational leadership enhances customer satisfaction -- tranformasi perpustakaan : peneraju ilmu dan masa depan -- memperkasa peranan pengguna perpustakaan melalui teknologi web 2.0 -- user satisfaction : where do libraries stand -- transformasi perkhidmatan perpustakaan melalui lonjakan profes...
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
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| Online Access: | http://ir.unimas.my/id/eprint/687/1/2011-10-cpFor.pdf http://ir.unimas.my/id/eprint/687/ |
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