Scrubb Home Cleaning Service Application
In the recent years, more and more people are using mobile phone to carry out daily routine and the mobile application acts an important role in achieving human daily activities. Thus, Scrubb home cleaning service application is proposed for easing the cleaning household among the residents in...
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| Main Author: | |
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| Format: | Final Year Project Report |
| Language: | English English |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2023
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/44107/1/Teo%20Yi%20Bing%20%2824pgs%29.pdf http://ir.unimas.my/id/eprint/44107/2/Teo%20Yi%20Bing%20%28fulltext%29.pdf http://ir.unimas.my/id/eprint/44107/ |
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| Summary: | In the recent years, more and more people are using mobile phone to carry out daily
routine and the mobile application acts an important role in achieving human daily activities.
Thus, Scrubb home cleaning service application is proposed for easing the cleaning household
among the residents in Kuala Lumpur, Klang Valley and Petaling Jaya. The users will be easier
to maintain the cleanliness of their lovely house by just booking the cleaning services via this
application. With the use of Scrubb home cleaning service application, the users could have a
convenient platform to access information required and manage their bookings more
effectively. Furthermore, a survey using the System Usability Scale (SUS) for both
administrative users (Scrubb admin) and customers (Scrubb users) is carried out. The average
final SUS score for admin is 62.25, signifying an enhancement in usability and user
satisfaction are needed. As for Scrubb users, the average final SUS score reached 79.90
which categorizes as grade B, highlights that most users are satisfied with the overall
Scrubb application. The findings suggest that the efforts to improve the application's usability
should be considered in improving user satisfaction and a positive user experience
for both administrative users and customers in Scrubb application. |
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