User-centered design for elderly mobile phone users

Over the past few years, various studies have shown an increase in the usage of Short Message Service (SMS) by elderly. SMS is a fast growing segment and technology companies are taking advantage of this group of users. SMS is a great way to stay in touch with friends and family, especially old gen...

Full description

Saved in:
Bibliographic Details
Main Author: Ong, Pep Mui
Format: Final Year Project Report
Language:English
English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2014
Subjects:
Online Access:http://ir.unimas.my/id/eprint/39385/1/ONG%20PEP%20MUI%20%2824%20pgs%29.pdf
http://ir.unimas.my/id/eprint/39385/4/ONG%20PEP%20MUI%20ft.pdf
http://ir.unimas.my/id/eprint/39385/
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Over the past few years, various studies have shown an increase in the usage of Short Message Service (SMS) by elderly. SMS is a fast growing segment and technology companies are taking advantage of this group of users. SMS is a great way to stay in touch with friends and family, especially old generations who rarely use other chatting applications and emails. Furthermore, SMS is cheaper if compared to making a call to others by using telecommunication services. There are many chatting applications available for people to co nnect with each other such as WhatsApp, LINE and WeChat. Most of the applications are developed for young or literate people and the chatting applications require Wireless Fidelity (Wi-Fi) connection to communicate among themselves. However, Wi-Fi may not be available for certain areas. Therefore, an alternative to communicate with others is through the mobile SMS application by using telecommunication services. The current SMS input keys are too small and the elderly may find it difficult to select the exact number or words they want. Speech recognition is one of the useful functionalities which can translate the human-spoken words into texts without typing and has been applied in other applications such as Google Voice Search Engine. In this project, the developer focuses on developing a user-centered design mobile application for the smartphone which can be used by the youth and elderly people.