The intention of generation Y using the grab car service
Nowadays, a big change has happened in taxi industry especially in Malaysia. Many mobile transportation application such as Grab, Uber, MyCar emerge has increased the demand of the ride service demand. These new entrants increase the competition among local taxi industry and public transportation. T...
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Format: | Final Year Project Report |
Language: | English |
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Universiti Malaysia Sarawak, (UNIMAS)
2019
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Online Access: | http://ir.unimas.my/id/eprint/37259/1/CHAN%20YONG%20YI.pdf http://ir.unimas.my/id/eprint/37259/ |
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my.unimas.ir.372592023-03-01T07:39:17Z http://ir.unimas.my/id/eprint/37259/ The intention of generation Y using the grab car service Chan, Yong Yi NX Arts in general Nowadays, a big change has happened in taxi industry especially in Malaysia. Many mobile transportation application such as Grab, Uber, MyCar emerge has increased the demand of the ride service demand. These new entrants increase the competition among local taxi industry and public transportation. The main aim for this study is investigate the relationship between the independent and dependent variable. The independent variable is the intention of generation Y using the Grab car service. The dependent variables are the effect on social media marketing, price, reliability and customer satisfaction. The methodology that researcher used is quantitative. The data collection is primary data; the data analysis is Statistical Package for the Social Science (SP SS) and reliability test. The analysis techniques are descriptive statistic and cross tabulation. Universiti Malaysia Sarawak, (UNIMAS) 2019 Final Year Project Report NonPeerReviewed text en http://ir.unimas.my/id/eprint/37259/1/CHAN%20YONG%20YI.pdf Chan, Yong Yi (2019) The intention of generation Y using the grab car service. [Final Year Project Report] (Unpublished) |
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NX Arts in general Chan, Yong Yi The intention of generation Y using the grab car service |
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Nowadays, a big change has happened in taxi industry especially in Malaysia. Many mobile transportation application such as Grab, Uber, MyCar emerge has increased the demand of the ride service demand. These new entrants increase the competition among local taxi industry and public transportation. The main aim for this study is investigate the relationship between the independent and dependent variable. The independent variable is
the intention of generation Y using the Grab car service. The dependent variables are the effect on social media marketing, price, reliability and customer satisfaction. The methodology that researcher used is quantitative. The data collection is primary data; the data analysis is Statistical Package for the Social Science (SP SS) and reliability test. The analysis techniques are descriptive statistic and cross tabulation. |
format |
Final Year Project Report |
author |
Chan, Yong Yi |
author_facet |
Chan, Yong Yi |
author_sort |
Chan, Yong Yi |
title |
The intention of generation Y using the grab car service |
title_short |
The intention of generation Y using the grab car service |
title_full |
The intention of generation Y using the grab car service |
title_fullStr |
The intention of generation Y using the grab car service |
title_full_unstemmed |
The intention of generation Y using the grab car service |
title_sort |
intention of generation y using the grab car service |
publisher |
Universiti Malaysia Sarawak, (UNIMAS) |
publishDate |
2019 |
url |
http://ir.unimas.my/id/eprint/37259/1/CHAN%20YONG%20YI.pdf http://ir.unimas.my/id/eprint/37259/ |
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1759693325649051648 |
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13.211869 |