A Mixed-Method Study on the Perceptions of Quality Management and Sustainability in Malaysian Hotel Industry
Rising trend of sustainability within tourism especially hotel industries remain ambiguous in many different areas of academic research and business. Nonetheless, contemporary relevance of quality practices and sustainability in the hotel industries has increased lately. This paper examined hotel qu...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
2021
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/34069/1/Sin%20Kit%20Yeng.pdf http://ir.unimas.my/id/eprint/34069/ |
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