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MACSys – Mobile Application Complaint System for Yayasan Sabah

Mobile Application Complaint System (MACSys) is aimed at developing an online complaint system which is important to the Information and Communication Technology Department (ICT) as it is a complaint platform for the hardware and software. This application able to maximize the productivity of the IC...

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Bibliographic Details
Main Author: Mohd Danniel, Ahmad
Format: Final Year Project Report
Language:English
English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2019
Subjects:
QA76 Computer software
Online Access:http://ir.unimas.my/id/eprint/33788/1/Mohd%20Danniel%20Bin%20Ahmad%20-%2024%20pgs.pdf
http://ir.unimas.my/id/eprint/33788/4/Mohd%20Danniel.pdf
http://ir.unimas.my/id/eprint/33788/
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spelling my.unimas.ir.337882024-01-30T03:38:12Z http://ir.unimas.my/id/eprint/33788/ MACSys – Mobile Application Complaint System for Yayasan Sabah Mohd Danniel, Ahmad QA76 Computer software Mobile Application Complaint System (MACSys) is aimed at developing an online complaint system which is important to the Information and Communication Technology Department (ICT) as it is a complaint platform for the hardware and software. This application able to maximize the productivity of the ICT process in the organization since it can be used to automate the workflow of the complaint made by staff. The complaint system application has features such as filling in complaint form, check status of the complaint made, view history and summary of the complaint made. Users can log in to the MACSys by entering their user ID and password. With the help of this application, staffs can make complaint at anytime and anywhere using their smartphones. The advantage of this application is there is no necessity for the staffs manually filling the complaint form and waiting for the status of the complaint made. Universiti Malaysia Sarawak, (UNIMAS) 2019 Final Year Project Report NonPeerReviewed text en http://ir.unimas.my/id/eprint/33788/1/Mohd%20Danniel%20Bin%20Ahmad%20-%2024%20pgs.pdf text en http://ir.unimas.my/id/eprint/33788/4/Mohd%20Danniel.pdf Mohd Danniel, Ahmad (2019) MACSys – Mobile Application Complaint System for Yayasan Sabah. [Final Year Project Report] (Unpublished)
institution Universiti Malaysia Sarawak
building Centre for Academic Information Services (CAIS)
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sarawak
content_source UNIMAS Institutional Repository
url_provider http://ir.unimas.my/
language English
English
topic QA76 Computer software
spellingShingle QA76 Computer software
Mohd Danniel, Ahmad
MACSys – Mobile Application Complaint System for Yayasan Sabah
description Mobile Application Complaint System (MACSys) is aimed at developing an online complaint system which is important to the Information and Communication Technology Department (ICT) as it is a complaint platform for the hardware and software. This application able to maximize the productivity of the ICT process in the organization since it can be used to automate the workflow of the complaint made by staff. The complaint system application has features such as filling in complaint form, check status of the complaint made, view history and summary of the complaint made. Users can log in to the MACSys by entering their user ID and password. With the help of this application, staffs can make complaint at anytime and anywhere using their smartphones. The advantage of this application is there is no necessity for the staffs manually filling the complaint form and waiting for the status of the complaint made.
format Final Year Project Report
author Mohd Danniel, Ahmad
author_facet Mohd Danniel, Ahmad
author_sort Mohd Danniel, Ahmad
title MACSys – Mobile Application Complaint System for Yayasan Sabah
title_short MACSys – Mobile Application Complaint System for Yayasan Sabah
title_full MACSys – Mobile Application Complaint System for Yayasan Sabah
title_fullStr MACSys – Mobile Application Complaint System for Yayasan Sabah
title_full_unstemmed MACSys – Mobile Application Complaint System for Yayasan Sabah
title_sort macsys – mobile application complaint system for yayasan sabah
publisher Universiti Malaysia Sarawak, (UNIMAS)
publishDate 2019
url http://ir.unimas.my/id/eprint/33788/1/Mohd%20Danniel%20Bin%20Ahmad%20-%2024%20pgs.pdf
http://ir.unimas.my/id/eprint/33788/4/Mohd%20Danniel.pdf
http://ir.unimas.my/id/eprint/33788/
_version_ 1789945475068067840
score 13.211869

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