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The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry

Global workforce shortages are reaching critical levels and organizations are looking for effective strategies to retain and develop committed employees in these turbulent times. This study seeks to identify the relationship between personality traits and affective commitment among employees in hos...

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Main Author: Kek, Xiang
Format: Final Year Project Report
Language:English
English
Published: Universiti Malaysia Sarawak (UNIMAS) 2020
Subjects:
H Social Sciences (General)
Online Access:http://ir.unimas.my/id/eprint/32260/1/Kek.pdf
http://ir.unimas.my/id/eprint/32260/4/Kek%20full.pdf
http://ir.unimas.my/id/eprint/32260/
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spelling my.unimas.ir.322602023-08-02T07:56:30Z http://ir.unimas.my/id/eprint/32260/ The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry Kek, Xiang H Social Sciences (General) Global workforce shortages are reaching critical levels and organizations are looking for effective strategies to retain and develop committed employees in these turbulent times. This study seeks to identify the relationship between personality traits and affective commitment among employees in hospitality industry. Hotel employees in Kuching, Sarawak were selected as target population for this study. Primary data were collected by distributing survey questionnaire to 88 employees from hospitality industry. A five-point Likert scale was used to measure all of the items in the survey questionnaire. Statistical Package for the Social Sciences (SPSS) version 20.0 had been utilized for the data analysis process. For data analysis process, Pearson Correlation Coefficient Analysis, Multiple Regression Analysis, Independent Sample T-test as well as the One-way ANOVA to test the data collected. The findings of the study revealed that four of the personality dimensions such as openness to experience, conscientiousness, extraversion and agreeableness are positively correlated with employees’ affective commitment. However, personality trait such as neuroticism is negatively correlated to affective commitment. One-way ANOVA established significant differences between age group and affective commitment scores. Since there is a dearth of the previous research focused on this topic, the results of present study could contribute to researches by filling up the research gap and provide a base for future researches. The outcomes of the study also serve as a reference for HR practitioners from hospitality industry to have a better understanding of the dispositional antecedents of employees’ affective commitment and hence it is beneficial to the HR recruitment process. Hotel employees with desirable personality characteristics were emotionally attached to the organization and thus it can attract and retain the talented workforce. Universiti Malaysia Sarawak (UNIMAS) 2020 Final Year Project Report NonPeerReviewed text en http://ir.unimas.my/id/eprint/32260/1/Kek.pdf text en http://ir.unimas.my/id/eprint/32260/4/Kek%20full.pdf Kek, Xiang (2020) The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry. [Final Year Project Report] (Unpublished)
institution Universiti Malaysia Sarawak
building Centre for Academic Information Services (CAIS)
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sarawak
content_source UNIMAS Institutional Repository
url_provider http://ir.unimas.my/
language English
English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Kek, Xiang
The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry
description Global workforce shortages are reaching critical levels and organizations are looking for effective strategies to retain and develop committed employees in these turbulent times. This study seeks to identify the relationship between personality traits and affective commitment among employees in hospitality industry. Hotel employees in Kuching, Sarawak were selected as target population for this study. Primary data were collected by distributing survey questionnaire to 88 employees from hospitality industry. A five-point Likert scale was used to measure all of the items in the survey questionnaire. Statistical Package for the Social Sciences (SPSS) version 20.0 had been utilized for the data analysis process. For data analysis process, Pearson Correlation Coefficient Analysis, Multiple Regression Analysis, Independent Sample T-test as well as the One-way ANOVA to test the data collected. The findings of the study revealed that four of the personality dimensions such as openness to experience, conscientiousness, extraversion and agreeableness are positively correlated with employees’ affective commitment. However, personality trait such as neuroticism is negatively correlated to affective commitment. One-way ANOVA established significant differences between age group and affective commitment scores. Since there is a dearth of the previous research focused on this topic, the results of present study could contribute to researches by filling up the research gap and provide a base for future researches. The outcomes of the study also serve as a reference for HR practitioners from hospitality industry to have a better understanding of the dispositional antecedents of employees’ affective commitment and hence it is beneficial to the HR recruitment process. Hotel employees with desirable personality characteristics were emotionally attached to the organization and thus it can attract and retain the talented workforce.
format Final Year Project Report
author Kek, Xiang
author_facet Kek, Xiang
author_sort Kek, Xiang
title The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry
title_short The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry
title_full The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry
title_fullStr The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry
title_full_unstemmed The Relationship Between Personality Traits And Affective Commitment Among Employees In Hospitality Industry
title_sort relationship between personality traits and affective commitment among employees in hospitality industry
publisher Universiti Malaysia Sarawak (UNIMAS)
publishDate 2020
url http://ir.unimas.my/id/eprint/32260/1/Kek.pdf
http://ir.unimas.my/id/eprint/32260/4/Kek%20full.pdf
http://ir.unimas.my/id/eprint/32260/
_version_ 1773547893633843200
score 13.211869

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