Credibility Review of the Malaysian States E-government Web Sites

The migration from paper-based services to electronic version has developed the potential of e-government applications enormously. However, designing a credible government web site is not a simple task. This paper discusses the importance of credibility for the Malaysian states government web site...

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Main Authors: Syahrul Nizam, Bin Junaini, Jonathan, Sidi
Format: Book Section
Language:English
Published: National Institute of Public Administration 2009
Online Access:http://ir.unimas.my/id/eprint/29887/1/Credibility%20Review%20of%20the%20Malaysian%20States%20E-government%20Web%20Sites%20-%20Copy.pdf
http://ir.unimas.my/id/eprint/29887/
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spelling my.unimas.ir.298872020-06-09T08:56:04Z http://ir.unimas.my/id/eprint/29887/ Credibility Review of the Malaysian States E-government Web Sites Syahrul Nizam, Bin Junaini Jonathan, Sidi The migration from paper-based services to electronic version has developed the potential of e-government applications enormously. However, designing a credible government web site is not a simple task. This paper discusses the importance of credibility for the Malaysian states government web sites. Top web credibility factors are listed. Reviews on five state government websites are also presented. Assessment of the credibility issues were done on five state government sites, which are Sarawak, Selangor, Johor, Melaka and Kedah Government web site. We found that there are still room for improvement for the sites in terms of credibility and site appearance. National Institute of Public Administration 2009 Book Section PeerReviewed text en http://ir.unimas.my/id/eprint/29887/1/Credibility%20Review%20of%20the%20Malaysian%20States%20E-government%20Web%20Sites%20-%20Copy.pdf Syahrul Nizam, Bin Junaini and Jonathan, Sidi (2009) Credibility Review of the Malaysian States E-government Web Sites. In: Public sector ICT management review. National Institute of Public Administration, pp. 41-45.
institution Universiti Malaysia Sarawak
building Centre for Academic Information Services (CAIS)
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sarawak
content_source UNIMAS Institutional Repository
url_provider http://ir.unimas.my/
language English
description The migration from paper-based services to electronic version has developed the potential of e-government applications enormously. However, designing a credible government web site is not a simple task. This paper discusses the importance of credibility for the Malaysian states government web sites. Top web credibility factors are listed. Reviews on five state government websites are also presented. Assessment of the credibility issues were done on five state government sites, which are Sarawak, Selangor, Johor, Melaka and Kedah Government web site. We found that there are still room for improvement for the sites in terms of credibility and site appearance.
format Book Section
author Syahrul Nizam, Bin Junaini
Jonathan, Sidi
spellingShingle Syahrul Nizam, Bin Junaini
Jonathan, Sidi
Credibility Review of the Malaysian States E-government Web Sites
author_facet Syahrul Nizam, Bin Junaini
Jonathan, Sidi
author_sort Syahrul Nizam, Bin Junaini
title Credibility Review of the Malaysian States E-government Web Sites
title_short Credibility Review of the Malaysian States E-government Web Sites
title_full Credibility Review of the Malaysian States E-government Web Sites
title_fullStr Credibility Review of the Malaysian States E-government Web Sites
title_full_unstemmed Credibility Review of the Malaysian States E-government Web Sites
title_sort credibility review of the malaysian states e-government web sites
publisher National Institute of Public Administration
publishDate 2009
url http://ir.unimas.my/id/eprint/29887/1/Credibility%20Review%20of%20the%20Malaysian%20States%20E-government%20Web%20Sites%20-%20Copy.pdf
http://ir.unimas.my/id/eprint/29887/
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score 13.211869