Kepuasan Pelanggan terhadap Kualiti Perkhidmatan Perpustakaan Universiti Malaysia Sarawak
Quality is a continuous process from time to time to ensure that the relationship between an organization and its customers are always sustained the process of improvement of the quality of the ongoing quality of service to ensure customers achieve maximum satisfaction when using the services provi...
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| Format: | Final Year Project Report |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2012
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| Online Access: | http://ir.unimas.my/id/eprint/25578/2/Shellya%20binti%20Zainal%20Barahim.pdf http://ir.unimas.my/id/eprint/25578/ |
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