Factors That Influence Tourist Satisfaction And Loyalty When Travelling In Sarawak

Sarawak is located on the Borneo’s island and the state possesses vast opportunity to generate more revenues to the managers, marketers and practitioners particularly in tourism. This empirical study investigated the factors that influence the customers’ loyalty and satisfaction. The factors are mo...

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Bibliographic Details
Main Author: Chong, Sui Qun
Format: Final Year Project Report
Language:English
Published: Universiti Malaysia Sarawak (UNIMAS) 2014
Subjects:
Online Access:http://ir.unimas.my/id/eprint/24771/2/FACTORS%20THAT%20INFLUENCE%20TOURIST%20ftext.pdf
http://ir.unimas.my/id/eprint/24771/
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