Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun

This research was carried out to study the factors that contribute to the efectiveness of the monitoring process by the facilitators in the QCC implementation in semigoverment sector. This research has been conducted at Sarawak Economic Development Corporation (SEDC). The objective of the research w...

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Main Author: Farizan Hani, Binti Mohamad Zabidi.
Format: Final Year Project Report
Language:English
English
Published: Universiti Malaysia Sarawak (UNIMAS) 2005
Subjects:
Online Access:http://ir.unimas.my/id/eprint/23062/1/Faktor-faktor%20yang%20mempengaruhi%20keberkesanan%20proses%20pemantauan%20...%20%2824%20pgs%29.pdf
http://ir.unimas.my/id/eprint/23062/4/Farizan.PDF
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spelling my.unimas.ir.230622023-08-29T08:35:45Z http://ir.unimas.my/id/eprint/23062/ Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun Farizan Hani, Binti Mohamad Zabidi. H Social Sciences (General) HD Industries. Land use. Labor This research was carried out to study the factors that contribute to the efectiveness of the monitoring process by the facilitators in the QCC implementation in semigoverment sector. This research has been conducted at Sarawak Economic Development Corporation (SEDC). The objective of the research was to identzh the factors such as commitment, communication, leadership, motivation and training that contribute to the efectiveness of the monitoring process by the facilitators in the QCC implementation in semigoverment sector. There were 33 respondents involved in this research. Set of questionnaires was used to test the formulated hypothesis. A descr~tive statistical method comprising of the total score analysis, percentage andfiequency was used to provide the summary for the demographic parts. The inferential statistical method using The Spearman Rank Correlation Coeflcient analysis was wed to test the 5 hypothesis being formulated. The research findings revealed that; there was a signlJicant correlation between training factor (r=O. 705), motivation factor (r=0.495), communication factor (r =O. 692). commitment factor (r=O. 575) and leadership factor (r=O. 767) to the the effectiveness of the monitoring process by the facilitators in the QCC implementation activities in semigoverment sector. Result show that leadership factor was a dominant factor (R Square=0.588) . This research had also indicated that the level of monitoring process was very high (100%). This result was due to SEDC's commitment by looking at QCC activities as an important approach to increase work qualities, productivities and services for the customers. Moreover, the QCC activities has been long succesJilly implemented in SEDC and had gained many national and international award. Based on research findings, several suggestions were put forward for futher improvement due to the effectiveness of the monitoring process by facilitators in the QCC implementation in semi government sector. Efficient implementation of QCC activities were important to achieve the company mission and vision in the future. Universiti Malaysia Sarawak (UNIMAS) 2005 Final Year Project Report NonPeerReviewed text en http://ir.unimas.my/id/eprint/23062/1/Faktor-faktor%20yang%20mempengaruhi%20keberkesanan%20proses%20pemantauan%20...%20%2824%20pgs%29.pdf other en http://ir.unimas.my/id/eprint/23062/4/Farizan.PDF Farizan Hani, Binti Mohamad Zabidi. (2005) Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun. [Final Year Project Report] (Unpublished)
institution Universiti Malaysia Sarawak
building Centre for Academic Information Services (CAIS)
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sarawak
content_source UNIMAS Institutional Repository
url_provider http://ir.unimas.my/
language English
English
topic H Social Sciences (General)
HD Industries. Land use. Labor
spellingShingle H Social Sciences (General)
HD Industries. Land use. Labor
Farizan Hani, Binti Mohamad Zabidi.
Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun
description This research was carried out to study the factors that contribute to the efectiveness of the monitoring process by the facilitators in the QCC implementation in semigoverment sector. This research has been conducted at Sarawak Economic Development Corporation (SEDC). The objective of the research was to identzh the factors such as commitment, communication, leadership, motivation and training that contribute to the efectiveness of the monitoring process by the facilitators in the QCC implementation in semigoverment sector. There were 33 respondents involved in this research. Set of questionnaires was used to test the formulated hypothesis. A descr~tive statistical method comprising of the total score analysis, percentage andfiequency was used to provide the summary for the demographic parts. The inferential statistical method using The Spearman Rank Correlation Coeflcient analysis was wed to test the 5 hypothesis being formulated. The research findings revealed that; there was a signlJicant correlation between training factor (r=O. 705), motivation factor (r=0.495), communication factor (r =O. 692). commitment factor (r=O. 575) and leadership factor (r=O. 767) to the the effectiveness of the monitoring process by the facilitators in the QCC implementation activities in semigoverment sector. Result show that leadership factor was a dominant factor (R Square=0.588) . This research had also indicated that the level of monitoring process was very high (100%). This result was due to SEDC's commitment by looking at QCC activities as an important approach to increase work qualities, productivities and services for the customers. Moreover, the QCC activities has been long succesJilly implemented in SEDC and had gained many national and international award. Based on research findings, several suggestions were put forward for futher improvement due to the effectiveness of the monitoring process by facilitators in the QCC implementation in semi government sector. Efficient implementation of QCC activities were important to achieve the company mission and vision in the future.
format Final Year Project Report
author Farizan Hani, Binti Mohamad Zabidi.
author_facet Farizan Hani, Binti Mohamad Zabidi.
author_sort Farizan Hani, Binti Mohamad Zabidi.
title Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun
title_short Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun
title_full Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun
title_fullStr Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun
title_full_unstemmed Faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti QCC di sektor badan berkanun
title_sort faktor-faktor yang mempengaruhi keberkesanan proses pemantauan oleh para fasilitator terhadap aktiviti qcc di sektor badan berkanun
publisher Universiti Malaysia Sarawak (UNIMAS)
publishDate 2005
url http://ir.unimas.my/id/eprint/23062/1/Faktor-faktor%20yang%20mempengaruhi%20keberkesanan%20proses%20pemantauan%20...%20%2824%20pgs%29.pdf
http://ir.unimas.my/id/eprint/23062/4/Farizan.PDF
http://ir.unimas.my/id/eprint/23062/
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score 13.211869