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Development of a usable online counseling management system

This paper is aimed at identifying solution regarding counseling management of employees’ life problem including personal and work place problems. This paper involved the design, development and evaluation of Employee Needs Assessment Inventory (ENAI) functionality and usability among employees in M...

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Main Authors: Wan Norizan, Wan Hashim, Mohd Razali, Othman, Safi’ee, Madian, Mohamad Izzat, Syafiq
Format: E-Article
Language:English
Published: Elsevier Ltd 2013
Subjects:
H Social Sciences (General)
Online Access:http://ir.unimas.my/id/eprint/16900/1/Development%20of%20a%20usable%20online%20counseling%20management%20system%20%28abstract%29.pdf
http://ir.unimas.my/id/eprint/16900/
https://www.researchgate.net/publication/273425486
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spelling my.unimas.ir.169002017-08-02T01:50:31Z http://ir.unimas.my/id/eprint/16900/ Development of a usable online counseling management system Wan Norizan, Wan Hashim Mohd Razali, Othman Safi’ee, Madian Mohamad Izzat, Syafiq H Social Sciences (General) This paper is aimed at identifying solution regarding counseling management of employees’ life problem including personal and work place problems. This paper involved the design, development and evaluation of Employee Needs Assessment Inventory (ENAI) functionality and usability among employees in Malaysia. This project used a quantitative approach called case study in the process of collecting data. In general, this project was divided into three phases: system requirements analysis, system design and development, and formative evaluation. The result from of ENAI formative evaluation had proven that the system could be able to record employees’ life problem (health, family, financial, spiritual, work issue, career, interpersonal relationship and work environment). Besides, the system can be used by three tiers (employees, employer and counselor) to access the counseling information, provide communication networking facility for a diversity user, and assist in the generation of reports and analysis, and also to support counseling management for the three tiers. Elsevier Ltd 2013 E-Article PeerReviewed text en http://ir.unimas.my/id/eprint/16900/1/Development%20of%20a%20usable%20online%20counseling%20management%20system%20%28abstract%29.pdf Wan Norizan, Wan Hashim and Mohd Razali, Othman and Safi’ee, Madian and Mohamad Izzat, Syafiq (2013) Development of a usable online counseling management system. Social and Behavioral Sciences, 97. pp. 761-765. ISSN 1877-0428 https://www.researchgate.net/publication/273425486 10.1016/j.sbspro.2013.10.298
institution Universiti Malaysia Sarawak
building Centre for Academic Information Services (CAIS)
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sarawak
content_source UNIMAS Institutional Repository
url_provider http://ir.unimas.my/
language English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Wan Norizan, Wan Hashim
Mohd Razali, Othman
Safi’ee, Madian
Mohamad Izzat, Syafiq
Development of a usable online counseling management system
description This paper is aimed at identifying solution regarding counseling management of employees’ life problem including personal and work place problems. This paper involved the design, development and evaluation of Employee Needs Assessment Inventory (ENAI) functionality and usability among employees in Malaysia. This project used a quantitative approach called case study in the process of collecting data. In general, this project was divided into three phases: system requirements analysis, system design and development, and formative evaluation. The result from of ENAI formative evaluation had proven that the system could be able to record employees’ life problem (health, family, financial, spiritual, work issue, career, interpersonal relationship and work environment). Besides, the system can be used by three tiers (employees, employer and counselor) to access the counseling information, provide communication networking facility for a diversity user, and assist in the generation of reports and analysis, and also to support counseling management for the three tiers.
format E-Article
author Wan Norizan, Wan Hashim
Mohd Razali, Othman
Safi’ee, Madian
Mohamad Izzat, Syafiq
author_facet Wan Norizan, Wan Hashim
Mohd Razali, Othman
Safi’ee, Madian
Mohamad Izzat, Syafiq
author_sort Wan Norizan, Wan Hashim
title Development of a usable online counseling management system
title_short Development of a usable online counseling management system
title_full Development of a usable online counseling management system
title_fullStr Development of a usable online counseling management system
title_full_unstemmed Development of a usable online counseling management system
title_sort development of a usable online counseling management system
publisher Elsevier Ltd
publishDate 2013
url http://ir.unimas.my/id/eprint/16900/1/Development%20of%20a%20usable%20online%20counseling%20management%20system%20%28abstract%29.pdf
http://ir.unimas.my/id/eprint/16900/
https://www.researchgate.net/publication/273425486
_version_ 1644512482383888384
score 13.211869

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