Mental Health Assistant Chatbot For University Students Based On The Depression Anxiety And Stress Scale 21 (Dass-21)
Mental illness is becoming more common nowadays, particularly among university students. This is owing to the changing nature of society today, which may cause stress on society members, as well as the COVID-19 pandemic, which causes a global lockdown. Furthermore, relationship problems may co...
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| Main Author: | |
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| Format: | Final Year Project Report |
| Language: | English English |
| Published: |
Universiti Malaysia Sarawak, (UNIMAS)
2023
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/44071/1/Viola%20Voon%20Li%20Wei%20%2824pgs%29.pdf http://ir.unimas.my/id/eprint/44071/8/Viola%20Voon%20Li%20Wei%20ft.pdf http://ir.unimas.my/id/eprint/44071/ |
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| Summary: | Mental illness is becoming more common nowadays, particularly among university students.
This is owing to the changing nature of society today, which may cause stress on society
members, as well as the COVID-19 pandemic, which causes a global lockdown. Furthermore,
relationship problems may contribute to mental illness among university students. The
lingering effects of this condition may result in untreated mental disease that may even lead
to suicidal thoughts. The proposed solution is a Mental Health Assistant Chatbot that can
provide a psychometric evaluation by using Depression Anxiety and Stress Scale 21. (DASS�21). Through comprehensive testing involving users and practitioners, the chatbot prototype
demonstrated effectiveness in supporting mental health prevention. Feedback from
practitioners affirmed its usefulness in their practice. The study involved 15 university
students, with the majority being male (60.0%) and in the age range of 24-26 years (53.3%).
While most students agreed with the chatbot's features, some aspects such as information
availability (6.67%) and user interface design were rated as (13.33%) average, suggesting a
need for improvement in knowledge, data, and functionality. By addressing these limitations
and receiving positive feedback, our study contributes to enhancing mental health support
through technology. |
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