Achieving excellence in academic service quality with critical success factors identified in university learning

Organized by Universiti Teknologi Malaysia (UTM), 12th - 13th December 2005 at Johor, Malaysia

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Bibliographic Details
Main Authors: Bhuvenesh, Rajamony, Zuraidah, Mohd Zain
Format: Working Paper
Language:English
Published: Universiti Teknologi Malaysia (UTM) 2009
Subjects:
Online Access:http://dspace.unimap.edu.my/xmlui/handle/123456789/4912
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