Achieving excellence in academic service quality with critical success factors identified in university learning
Organized by Universiti Teknologi Malaysia (UTM), 12th - 13th December 2005 at Johor, Malaysia
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Main Authors: | Bhuvenesh, Rajamony, Zuraidah, Mohd Zain |
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Format: | Working Paper |
Language: | English |
Published: |
Universiti Teknologi Malaysia (UTM)
2009
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Subjects: | |
Online Access: | http://dspace.unimap.edu.my/xmlui/handle/123456789/4912 |
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