Cover Image

A review on major business excellence frameworks.

Link to publisher's homepage at http://papers.ssrn.com

Saved in:
Bibliographic Details
Main Authors: Dodangeh, J., Rosnah, M.Y., Ismail, N., Md.Ismail, Y., Biekzadeh, M.R., Jassbi, J.
Format: Article
Language:English
Published: Social Science Research Network 2013
Subjects:
Business excellence models
Deming prize
Efqm
Iso 9000
Mbnqa
Total quality management
Online Access:http://dspace.unimap.edu.my/xmlui/handle/123456789/25643
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.unimap-25643
record_format dspace
spelling my.unimap-256432013-06-10T07:46:43Z A review on major business excellence frameworks. Dodangeh, J. Rosnah, M.Y. Ismail, N. Md.Ismail, Y. Biekzadeh, M.R. Jassbi, J. Business excellence models Deming prize Efqm Iso 9000 Mbnqa Total quality management Link to publisher's homepage at http://papers.ssrn.com In increasingly competitive business environments, business excellence models play crucial roles in organizational successes. Numerous organizations implement business excellence models to obtain business excellence. To monitor the progress towards business excellence, thousands of organizations across the world use business excellence frameworks. This paper reviews the principal concepts of excellence and the leading quality awards, including the Deming Prize from Japan, the Malcolm Baldrige National Quality Award (MBNQ) from the United States, the European Foundation for Quality Management (EFQM) excellence model and The ISO 9000 quality system and describes how they may be applied to direct organizational improvement by means of the process of self-assessment. Ultimately, these business excellence frameworks were evaluated against a set of 12 sub-systems which they constructed to include all aspects of the Total Quality Management philosophy. The results of this evaluation have been discussed as a summary of comparison between major business excellence frameworks. 2013-06-10T07:46:43Z 2013-06-10T07:46:43Z 2012 Article Technics Technologies Education Management, vol. 7 (3), 2012, pages 1386-1393 1840-1503 http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2170596 http://hdl.handle.net/123456789/25643 en Social Science Research Network
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Business excellence models
Deming prize
Efqm
Iso 9000
Mbnqa
Total quality management
spellingShingle Business excellence models
Deming prize
Efqm
Iso 9000
Mbnqa
Total quality management
Dodangeh, J.
Rosnah, M.Y.
Ismail, N.
Md.Ismail, Y.
Biekzadeh, M.R.
Jassbi, J.
A review on major business excellence frameworks.
description Link to publisher's homepage at http://papers.ssrn.com
format Article
author Dodangeh, J.
Rosnah, M.Y.
Ismail, N.
Md.Ismail, Y.
Biekzadeh, M.R.
Jassbi, J.
author_facet Dodangeh, J.
Rosnah, M.Y.
Ismail, N.
Md.Ismail, Y.
Biekzadeh, M.R.
Jassbi, J.
author_sort Dodangeh, J.
title A review on major business excellence frameworks.
title_short A review on major business excellence frameworks.
title_full A review on major business excellence frameworks.
title_fullStr A review on major business excellence frameworks.
title_full_unstemmed A review on major business excellence frameworks.
title_sort review on major business excellence frameworks.
publisher Social Science Research Network
publishDate 2013
url http://dspace.unimap.edu.my/xmlui/handle/123456789/25643
_version_ 1643794708873347072
score 13.211869

Similar Items