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Balancing and optimization using simulation modeling in healthcare services

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Bibliographic Details
Main Author: Ooi, Jin Ann
Other Authors: Mohd Fathullah Ghazali
Format: Learning Object
Language:English
Published: Universiti Malaysia Perlis 2012
Subjects:
Emergency department
Hospital Tuanku Fauziah (HTF)
Healthcare services
Lean manufacturing
Online Access:http://dspace.unimap.edu.my/xmlui/handle/123456789/22173
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spelling my.unimap-221732012-12-09T04:14:03Z Balancing and optimization using simulation modeling in healthcare services Ooi, Jin Ann Mohd Fathullah Ghazali Emergency department Hospital Tuanku Fauziah (HTF) Healthcare services Lean manufacturing Access is limited to UniMAP community. The emergency department in every hospital deals with life and death situation every day. However, due to non-value added activities, long queues and inefficiency in treatment for patients are increased. The application of lean techniques and simulation is implemented to improve the efficiency in emergency department of Tunku Fauziah Hospital. Method of investigation used here is the DMAIC (Define, Measure, Analyze, Implement and Control). A definition of the emergency department of Tunku Fauziah Hospital and how it works are first understood followed by scrutinizing the scenario in the department while measuring and collection appropriate data. The existing problems in the current state of emergency department that slows down the entire treatment process are identified and analyzed using Arena Simulation and value stream mapping. Lean techniques of line balancing, kaizen and cellular manufacturing concept are utilized to improve the emergency department system. The future state of emergency department is modeled and simulated using Arena Software indicating a positive improvement. Upon improvement, control has to be performed in the emergency department but due to the critical policy of hospital, the project only ends with a proposal of improvement for the hospital and not actual implementation and control. The result from application of lean techniques and simulation is that the cycle time of the patient’s process flow has been reduced 57.45% from an average of 29.85 minutes to an average of 12.702 minutes. This result has clearly indicated that appropriate application of lean techniques and simulation has improved the emergency department flow as well as its efficiency in treatment through waste elimination. With proper techniques and application, lean tools and simulation are proven to benefit not only the manufacturing plant but also the healthcare services. 2012-12-09T04:14:03Z 2012-12-09T04:14:03Z 2009-04 Learning Object http://hdl.handle.net/123456789/22173 en Universiti Malaysia Perlis School of Manufacturing Engineering
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Emergency department
Hospital Tuanku Fauziah (HTF)
Healthcare services
Lean manufacturing
spellingShingle Emergency department
Hospital Tuanku Fauziah (HTF)
Healthcare services
Lean manufacturing
Ooi, Jin Ann
Balancing and optimization using simulation modeling in healthcare services
description Access is limited to UniMAP community.
author2 Mohd Fathullah Ghazali
author_facet Mohd Fathullah Ghazali
Ooi, Jin Ann
format Learning Object
author Ooi, Jin Ann
author_sort Ooi, Jin Ann
title Balancing and optimization using simulation modeling in healthcare services
title_short Balancing and optimization using simulation modeling in healthcare services
title_full Balancing and optimization using simulation modeling in healthcare services
title_fullStr Balancing and optimization using simulation modeling in healthcare services
title_full_unstemmed Balancing and optimization using simulation modeling in healthcare services
title_sort balancing and optimization using simulation modeling in healthcare services
publisher Universiti Malaysia Perlis
publishDate 2012
url http://dspace.unimap.edu.my/xmlui/handle/123456789/22173
_version_ 1643790743604559872
score 13.222552

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