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Total quality management in the small and medium sized manufacturing companies in Malaysia

Total Quality Management (TQM) is practiced by many business organizations around the world. This study is an attempt to examine the concept of TQM and the level of awareness and practices in the Malaysian Small and Medium Enterprises (SMEs). The main objective of this study is to obtain a TQM prin...

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Bibliographic Details
Main Author: Mohamad Reeduan Mustapha
Format: Thesis
Language:English
Published: Terengganu: Universiti Malaysia Terengganu 2012
Subjects:
HD 62.15 .M6 2011
Mohamad Reeduan Mustapha
Tesis FPE 2011
Total quality management > Malaysia
Online Access:http://hdl.handle.net/123456789/1974
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id my.umt.ir-1974
record_format eprints
spelling my.umt.ir-19742012-10-08T03:58:47Z Total quality management in the small and medium sized manufacturing companies in Malaysia Mohamad Reeduan Mustapha HD 62.15 .M6 2011 Mohamad Reeduan Mustapha Tesis FPE 2011 Total quality management -- Malaysia Total Quality Management (TQM) is practiced by many business organizations around the world. This study is an attempt to examine the concept of TQM and the level of awareness and practices in the Malaysian Small and Medium Enterprises (SMEs). The main objective of this study is to obtain a TQM principles and practices model for SMEs in the manufacturing sector. The descriptive analyses were carried out to summarize the sample profile of respondents and to describe the respondents’ perception toward TQM principles, employee satisfaction and product quality. The inferential analyses were initially performed to answer research objectives and hypotheses of the study. 2012-10-08T03:58:47Z 2012-10-08T03:58:47Z 2011-08 Thesis http://hdl.handle.net/123456789/1974 en application/pdf application/pdf Terengganu: Universiti Malaysia Terengganu
institution Universiti Malaysia Terengganu
building Perpustakaan Sultanah Nur Zahirah
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Terengganu
content_source UMT-IR
url_provider http://umt-ir.umt.edu.my:8080/
language English
topic HD 62.15 .M6 2011
Mohamad Reeduan Mustapha
Tesis FPE 2011
Total quality management -- Malaysia
spellingShingle HD 62.15 .M6 2011
Mohamad Reeduan Mustapha
Tesis FPE 2011
Total quality management -- Malaysia
Mohamad Reeduan Mustapha
Total quality management in the small and medium sized manufacturing companies in Malaysia
description Total Quality Management (TQM) is practiced by many business organizations around the world. This study is an attempt to examine the concept of TQM and the level of awareness and practices in the Malaysian Small and Medium Enterprises (SMEs). The main objective of this study is to obtain a TQM principles and practices model for SMEs in the manufacturing sector. The descriptive analyses were carried out to summarize the sample profile of respondents and to describe the respondents’ perception toward TQM principles, employee satisfaction and product quality. The inferential analyses were initially performed to answer research objectives and hypotheses of the study.
format Thesis
author Mohamad Reeduan Mustapha
author_facet Mohamad Reeduan Mustapha
author_sort Mohamad Reeduan Mustapha
title Total quality management in the small and medium sized manufacturing companies in Malaysia
title_short Total quality management in the small and medium sized manufacturing companies in Malaysia
title_full Total quality management in the small and medium sized manufacturing companies in Malaysia
title_fullStr Total quality management in the small and medium sized manufacturing companies in Malaysia
title_full_unstemmed Total quality management in the small and medium sized manufacturing companies in Malaysia
title_sort total quality management in the small and medium sized manufacturing companies in malaysia
publisher Terengganu: Universiti Malaysia Terengganu
publishDate 2012
url http://hdl.handle.net/123456789/1974
_version_ 1738395498168975360
score 13.222552

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