Staff View: Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks

Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks

Recently, the small and micro enterprises have earned significant fame in the management and entrepreneurship discipline. Researchers have examined the turnover intention of employees working within formal organizations, but ignored the employees working within small and micro enterprises. The aim o...

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Main Authors:	Aamar Ilyas, Ahmed Hussain Khan, Farah Zaid, Muhammad Ali, Asad Razzaq, Waris Ali Khan
Format:	Article
Language:	English
Published:	Elsevier B.V. 2020
Subjects:	HB1-3840 Economic theory. Demography HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades
Online Access:	https://eprints.ums.edu.my/id/eprint/42493/1/FULL%20TEXT1.pdf https://eprints.ums.edu.my/id/eprint/42493/ http://dx.doi.org/10.3390/joitmc6040128
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spelling	my.ums.eprints.424932024-12-31T03:18:20Z https://eprints.ums.edu.my/id/eprint/42493/ Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks Aamar Ilyas Ahmed Hussain Khan Farah Zaid Muhammad Ali Asad Razzaq Waris Ali Khan HB1-3840 Economic theory. Demography HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades Recently, the small and micro enterprises have earned significant fame in the management and entrepreneurship discipline. Researchers have examined the turnover intention of employees working within formal organizations, but ignored the employees working within small and micro enterprises. The aim of this study is to analyze the moderating effects of supervisor support on the relationship between illegitimate tasks and turnover intention of the employees of small and micro enterprises. An interview-administered questionnaire approach was used for data collection, and the snowball sampling technique was employed in this study to contact employees who were working within small and micro enterprises. The sample size was 420 employees from Lahore city (the provincial capital city of Punjab, Pakistan). Results showed that supervisor support would moderate the impact of illegitimate tasks on turnover intention, and a high level of support available from supervisor to the employee at the workplace would make them less likely to leave the organization as opposed to an employee who has less supervisor support at the workplace. The study reveals that supervisor support in small and micro enterprises is necessary to reduce or eliminate stress in the environment. Consequently, this study implies that the managers and supervisors of small and micro enterprises should provide logic and explanation to their subordinates and motivate their subordinates as to why they are assigned that particular task instead of any other employee and how important it is. This study contributes to the field of small and micro enterprises by evaluating the relationship between illegitimate tasks and turnover intention. This study is unique because management scholars have more often studied employees’ behavior in large corporations rather than in small and micro enterprises. Elsevier B.V. 2020 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/42493/1/FULL%20TEXT1.pdf Aamar Ilyas and Ahmed Hussain Khan and Farah Zaid and Muhammad Ali and Asad Razzaq and Waris Ali Khan (2020) Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks. Journal of Open Innovation: Technology, Market, and Complexity, 6. pp. 1-12. ISSN 2199-8531 http://dx.doi.org/10.3390/joitmc6040128
institution	Universiti Malaysia Sabah
building	UMS Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Malaysia Sabah
content_source	UMS Institutional Repository
url_provider	http://eprints.ums.edu.my/
language	English
topic	HB1-3840 Economic theory. Demography HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades
spellingShingle	HB1-3840 Economic theory. Demography HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades Aamar Ilyas Ahmed Hussain Khan Farah Zaid Muhammad Ali Asad Razzaq Waris Ali Khan Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks
description	Recently, the small and micro enterprises have earned significant fame in the management and entrepreneurship discipline. Researchers have examined the turnover intention of employees working within formal organizations, but ignored the employees working within small and micro enterprises. The aim of this study is to analyze the moderating effects of supervisor support on the relationship between illegitimate tasks and turnover intention of the employees of small and micro enterprises. An interview-administered questionnaire approach was used for data collection, and the snowball sampling technique was employed in this study to contact employees who were working within small and micro enterprises. The sample size was 420 employees from Lahore city (the provincial capital city of Punjab, Pakistan). Results showed that supervisor support would moderate the impact of illegitimate tasks on turnover intention, and a high level of support available from supervisor to the employee at the workplace would make them less likely to leave the organization as opposed to an employee who has less supervisor support at the workplace. The study reveals that supervisor support in small and micro enterprises is necessary to reduce or eliminate stress in the environment. Consequently, this study implies that the managers and supervisors of small and micro enterprises should provide logic and explanation to their subordinates and motivate their subordinates as to why they are assigned that particular task instead of any other employee and how important it is. This study contributes to the field of small and micro enterprises by evaluating the relationship between illegitimate tasks and turnover intention. This study is unique because management scholars have more often studied employees’ behavior in large corporations rather than in small and micro enterprises.
format	Article
author	Aamar Ilyas Ahmed Hussain Khan Farah Zaid Muhammad Ali Asad Razzaq Waris Ali Khan
author_facet	Aamar Ilyas Ahmed Hussain Khan Farah Zaid Muhammad Ali Asad Razzaq Waris Ali Khan
author_sort	Aamar Ilyas
title	Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks
title_short	Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks
title_full	Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks
title_fullStr	Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks
title_full_unstemmed	Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks
title_sort	turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks
publisher	Elsevier B.V.
publishDate	2020
url	https://eprints.ums.edu.my/id/eprint/42493/1/FULL%20TEXT1.pdf https://eprints.ums.edu.my/id/eprint/42493/ http://dx.doi.org/10.3390/joitmc6040128
_version_	1821003224747868160
score	13.239859

Turnover intention of employees, supervisor support, and open innovation: the role of illegitimate tasks

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