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The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah

This study thoroughly examines the development and advancement of Internet centres in Malaysia, with a specific focus on the Northwest Coast of Sabah and their roles and challenges during the COVID-19 pandemic. Utilising a comprehensive mixed-methods research approach, including participatory observ...

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Main Authors: Halina Sendera Mohd Yakin, Junaidah Januin
Format: Article
Language:English
English
Published: Human Resource Management Academic Research Society (HRMARS) 2024
Subjects:
HD2709-2930.7 Corporations Including international business enterprises, diversification, industrial concentration, public utilities
QA75-76.95 Calculating machines
Online Access:https://eprints.ums.edu.my/id/eprint/39391/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/39391/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/39391/
http://dx.doi.org/10.6007/IJARBSS/v14-i5/21240
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spelling my.ums.eprints.393912024-07-31T04:17:46Z https://eprints.ums.edu.my/id/eprint/39391/ The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah Halina Sendera Mohd Yakin Junaidah Januin HD2709-2930.7 Corporations Including international business enterprises, diversification, industrial concentration, public utilities QA75-76.95 Calculating machines This study thoroughly examines the development and advancement of Internet centres in Malaysia, with a specific focus on the Northwest Coast of Sabah and their roles and challenges during the COVID-19 pandemic. Utilising a comprehensive mixed-methods research approach, including participatory observation, text analysis, questionnaires, and in-depth interviews, the research engaged 13 informants and 133 diverse respondents. The compelling findings clearly show that Malaysia's Internet centres, established through long-term government plans in collaboration with various entities, were well-established before the pandemic and effectively achieved their intended objectives. However, critical issues such as limited awareness of their presence and remote locations have significantly hindered their effectiveness as practical communication tools and drivers of community socioeconomic development. During the pandemic, these centres struggled to fulfil their role as providers of free internet services and devices, greatly impacting residents who depend on them for virtual activities. The study conclusively presents strong recommendations aimed at optimizing digital communication and Internet centres to enhance rural community socioeconomic development and digital integration into the national landscape. Human Resource Management Academic Research Society (HRMARS) 2024 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/39391/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/39391/2/FULL%20TEXT.pdf Halina Sendera Mohd Yakin and Junaidah Januin (2024) The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah. International Journal of Academic Research in Business and Social Sciences, 14 (5). pp. 1-18. ISSN 2222-6990 http://dx.doi.org/10.6007/IJARBSS/v14-i5/21240
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
topic HD2709-2930.7 Corporations Including international business enterprises, diversification, industrial concentration, public utilities
QA75-76.95 Calculating machines
spellingShingle HD2709-2930.7 Corporations Including international business enterprises, diversification, industrial concentration, public utilities
QA75-76.95 Calculating machines
Halina Sendera Mohd Yakin
Junaidah Januin
The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah
description This study thoroughly examines the development and advancement of Internet centres in Malaysia, with a specific focus on the Northwest Coast of Sabah and their roles and challenges during the COVID-19 pandemic. Utilising a comprehensive mixed-methods research approach, including participatory observation, text analysis, questionnaires, and in-depth interviews, the research engaged 13 informants and 133 diverse respondents. The compelling findings clearly show that Malaysia's Internet centres, established through long-term government plans in collaboration with various entities, were well-established before the pandemic and effectively achieved their intended objectives. However, critical issues such as limited awareness of their presence and remote locations have significantly hindered their effectiveness as practical communication tools and drivers of community socioeconomic development. During the pandemic, these centres struggled to fulfil their role as providers of free internet services and devices, greatly impacting residents who depend on them for virtual activities. The study conclusively presents strong recommendations aimed at optimizing digital communication and Internet centres to enhance rural community socioeconomic development and digital integration into the national landscape.
format Article
author Halina Sendera Mohd Yakin
Junaidah Januin
author_facet Halina Sendera Mohd Yakin
Junaidah Januin
author_sort Halina Sendera Mohd Yakin
title The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah
title_short The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah
title_full The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah
title_fullStr The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah
title_full_unstemmed The development, functions, and challenges of Internet centres before and during the covid-19 Pandemic era: A case study on the northwest Coast of Sabah
title_sort development, functions, and challenges of internet centres before and during the covid-19 pandemic era: a case study on the northwest coast of sabah
publisher Human Resource Management Academic Research Society (HRMARS)
publishDate 2024
url https://eprints.ums.edu.my/id/eprint/39391/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/39391/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/39391/
http://dx.doi.org/10.6007/IJARBSS/v14-i5/21240
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score 13.211869

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