Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review

This article aims to systematically review the empirical literature on the determinants of employees’ job satisfaction in public sector organizations worldwide. This study conducted a systematic review following the protocol proposed by Lee and Cummings. Data sources utilize electronic databases, su...

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Main Authors: Zainal Putra, Jasman J. Ma’ruf, Mukhlis Yunus, Hamdi Harmen, Hanudin Amin
Format: Article
Language:English
English
Published: ResearchGate 2023
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Online Access:https://eprints.ums.edu.my/id/eprint/38809/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38809/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38809/
https://doi.org/10.31538/ndh.v8i1.3174
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spelling my.ums.eprints.388092024-06-12T01:30:56Z https://eprints.ums.edu.my/id/eprint/38809/ Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review Zainal Putra Jasman J. Ma’ruf Mukhlis Yunus Hamdi Harmen Hanudin Amin HD28-9999 Industries. Land use. Labor HN50-995 By region or country This article aims to systematically review the empirical literature on the determinants of employees’ job satisfaction in public sector organizations worldwide. This study conducted a systematic review following the protocol proposed by Lee and Cummings. Data sources utilize electronic databases, such as Scopus, PubMed, and Google Scholar, which were searched from 2008 to February 2022. The review method involves analyzing articles that examine the factors influencing employee job satisfaction in public sector organizations. Team members independently reviewed and determined each paper that met the inclusion criteria. Then we assessed the quality of the articles using a predetermined quality assessment instrument. Next, we perform data extraction. Finally, we conducted a comprehensive content analysis to categorize the factors related to employee job satisfaction. The results concluded that implementing appropriate leadership styles, prosocial behavior, rewards, organizational commitment, organizational justice, empowerment, emotional intelligence, and organizational communication can increase job satisfaction in public sector organizations. Toxic leadership style and job stress can reduce employee job satisfaction. Besides, we also revealed some inconsistencies in research results, which have provided research gaps for other researchers to follow up on in the future. ResearchGate 2023 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/38809/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/38809/2/FULL%20TEXT.pdf Zainal Putra and Jasman J. Ma’ruf and Mukhlis Yunus and Hamdi Harmen and Hanudin Amin (2023) Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review. Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 8. pp. 1-13. https://doi.org/10.31538/ndh.v8i1.3174
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
topic HD28-9999 Industries. Land use. Labor
HN50-995 By region or country
spellingShingle HD28-9999 Industries. Land use. Labor
HN50-995 By region or country
Zainal Putra
Jasman J. Ma’ruf
Mukhlis Yunus
Hamdi Harmen
Hanudin Amin
Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review
description This article aims to systematically review the empirical literature on the determinants of employees’ job satisfaction in public sector organizations worldwide. This study conducted a systematic review following the protocol proposed by Lee and Cummings. Data sources utilize electronic databases, such as Scopus, PubMed, and Google Scholar, which were searched from 2008 to February 2022. The review method involves analyzing articles that examine the factors influencing employee job satisfaction in public sector organizations. Team members independently reviewed and determined each paper that met the inclusion criteria. Then we assessed the quality of the articles using a predetermined quality assessment instrument. Next, we perform data extraction. Finally, we conducted a comprehensive content analysis to categorize the factors related to employee job satisfaction. The results concluded that implementing appropriate leadership styles, prosocial behavior, rewards, organizational commitment, organizational justice, empowerment, emotional intelligence, and organizational communication can increase job satisfaction in public sector organizations. Toxic leadership style and job stress can reduce employee job satisfaction. Besides, we also revealed some inconsistencies in research results, which have provided research gaps for other researchers to follow up on in the future.
format Article
author Zainal Putra
Jasman J. Ma’ruf
Mukhlis Yunus
Hamdi Harmen
Hanudin Amin
author_facet Zainal Putra
Jasman J. Ma’ruf
Mukhlis Yunus
Hamdi Harmen
Hanudin Amin
author_sort Zainal Putra
title Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review
title_short Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review
title_full Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review
title_fullStr Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review
title_full_unstemmed Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review
title_sort determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review
publisher ResearchGate
publishDate 2023
url https://eprints.ums.edu.my/id/eprint/38809/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38809/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38809/
https://doi.org/10.31538/ndh.v8i1.3174
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score 13.211869