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Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia

This study uncovered contributing factors that could determine millennials’ e-wallet payment behaviour in post-coronavirus disease 2019 (COVID-19) in Malaysia. In this study, 256 millennial respondents from Labuan and Kota Kinabalu, Malaysia were approached using an online questionnaire via Google F...

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Main Authors: Hanudin Amin, Imran Mehboob Shaikh, Hamid Rizal, Esmadi Abu Abu Seman
Format: Article
Language:English
English
Published: Al Qasimia University 2023
Subjects:
HF1-6182 Commerce
RA643-645 Disease (Communicable and noninfectious) and public health
Online Access:https://eprints.ums.edu.my/id/eprint/38434/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38434/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38434/
https://doi.org/10.52747/aqujie.3.2.256
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spelling my.ums.eprints.384342024-03-04T04:17:54Z https://eprints.ums.edu.my/id/eprint/38434/ Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia Hanudin Amin Imran Mehboob Shaikh Hamid Rizal Esmadi Abu Abu Seman HF1-6182 Commerce RA643-645 Disease (Communicable and noninfectious) and public health This study uncovered contributing factors that could determine millennials’ e-wallet payment behaviour in post-coronavirus disease 2019 (COVID-19) in Malaysia. In this study, 256 millennial respondents from Labuan and Kota Kinabalu, Malaysia were approached using an online questionnaire via Google Forms for effective data collection. This study used the ‘attitude, social influence and self-efficacy’ (ASE) model as a baseline theory to explain millennials’ e-wallet payment behaviour in post-Covid-19. The results revealed that attitude, social influence and self-efficacy were significant predictors of e-wallet behaviour. Besides, attitude also served as a significant mediating variable. The results obtained should be considered with caution. At least two limiting factors are acknowledged in terms of the limited geographical locations as well as confined variables used to explain the behaviour. Besides these constraints, future research might examine other theories to contrast the findings for improved contributions in e-wallet payment in Malaysia. The results obtained would be very pertinent for the development of an e-wallet policy in post-Covid-19 and new guidelines to boost adoption for payment purposes in Malaysia. This study presents a new perspective on the potential impacts of millennials' e-wallet behaviour in post-COVID-19 in Malaysia using the ASE model. Al Qasimia University 2023-12 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/38434/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/38434/2/FULL%20TEXT.pdf Hanudin Amin and Imran Mehboob Shaikh and Hamid Rizal and Esmadi Abu Abu Seman (2023) Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia. Al Qasimia University Journal of Islamic Economics, 3 (2). pp. 135-159. ISSN 2788-5542 https://doi.org/10.52747/aqujie.3.2.256
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
topic HF1-6182 Commerce
RA643-645 Disease (Communicable and noninfectious) and public health
spellingShingle HF1-6182 Commerce
RA643-645 Disease (Communicable and noninfectious) and public health
Hanudin Amin
Imran Mehboob Shaikh
Hamid Rizal
Esmadi Abu Abu Seman
Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia
description This study uncovered contributing factors that could determine millennials’ e-wallet payment behaviour in post-coronavirus disease 2019 (COVID-19) in Malaysia. In this study, 256 millennial respondents from Labuan and Kota Kinabalu, Malaysia were approached using an online questionnaire via Google Forms for effective data collection. This study used the ‘attitude, social influence and self-efficacy’ (ASE) model as a baseline theory to explain millennials’ e-wallet payment behaviour in post-Covid-19. The results revealed that attitude, social influence and self-efficacy were significant predictors of e-wallet behaviour. Besides, attitude also served as a significant mediating variable. The results obtained should be considered with caution. At least two limiting factors are acknowledged in terms of the limited geographical locations as well as confined variables used to explain the behaviour. Besides these constraints, future research might examine other theories to contrast the findings for improved contributions in e-wallet payment in Malaysia. The results obtained would be very pertinent for the development of an e-wallet policy in post-Covid-19 and new guidelines to boost adoption for payment purposes in Malaysia. This study presents a new perspective on the potential impacts of millennials' e-wallet behaviour in post-COVID-19 in Malaysia using the ASE model.
format Article
author Hanudin Amin
Imran Mehboob Shaikh
Hamid Rizal
Esmadi Abu Abu Seman
author_facet Hanudin Amin
Imran Mehboob Shaikh
Hamid Rizal
Esmadi Abu Abu Seman
author_sort Hanudin Amin
title Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia
title_short Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia
title_full Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia
title_fullStr Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia
title_full_unstemmed Predictors of Millenials’ E-wallet Payment Behaviour in Post-Covid-19 in Malaysia
title_sort predictors of millenials’ e-wallet payment behaviour in post-covid-19 in malaysia
publisher Al Qasimia University
publishDate 2023
url https://eprints.ums.edu.my/id/eprint/38434/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38434/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38434/
https://doi.org/10.52747/aqujie.3.2.256
_version_ 1793154683651489792
score 13.211869

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