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Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method

Document management (DM) is fundamentally one of the most effective approaches applied in managing information flow in an organization. In reality, the utilization of an electronic document management system (EDMS) is depicted essentially when documents are used as memory storage for companies and r...

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Main Authors: Bridget Geoffrey Lojonon, Rayner Alfred
Format: Conference or Workshop Item
Language:English
English
Published: 2021
Subjects:
HD Industries. Land use. Labor
HF Commerce
Online Access:https://eprints.ums.edu.my/id/eprint/30088/1/Prioritization%20of%20factors%20affecting%20government%20employees%E2%80%99%20acceptance%20of%20EDMS%20using%20the%20analytic%20hierarchy%20process%20%28AHP%29%20method-Abstract.pdf
https://eprints.ums.edu.my/id/eprint/30088/2/Prioritization%20of%20Factors%20Affecting%20Government%20Employees%E2%80%99%20Acceptance%20of%20EDMS%20Using%20the%20Analytic%20Hierarchy%20Process%20%28AHP%29%20Method.pdf
https://eprints.ums.edu.my/id/eprint/30088/
https://link.springer.com/chapter/10.1007%2F978-981-33-4069-5_29
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spelling my.ums.eprints.300882021-07-31T01:49:49Z https://eprints.ums.edu.my/id/eprint/30088/ Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method Bridget Geoffrey Lojonon Rayner Alfred HD Industries. Land use. Labor HF Commerce Document management (DM) is fundamentally one of the most effective approaches applied in managing information flow in an organization. In reality, the utilization of an electronic document management system (EDMS) is depicted essentially when documents are used as memory storage for companies and record keeping portals that document how operations are achieved. Consequently, the study aimed to respond to the recommendation of McLeod et al. (Arch Manuscr 39:66–94, 2011 [5]) to explore the predictors of EDMS implementation to advise on planning the successful use of EDMS programs. The first objective was to develop a new theoretical model based on the unified theory of acceptance and use of technology (UTAUT) to study the user acceptance and adoption of the EDMS among government employees. The second objective was to determine the factors affecting EDMS acceptance and adoption among government employees that should be given priority using the analytic hierarchy process (AHP)methods. The third objective was to determine whether the constructs of UTAUT influence behavioral intention to use EDMS among government employees. The research employed a systematic review that was developed to identify different factors affecting government employees’ acceptance and adoption of EDMS. The critical success factors were generated based on four levels of UTAUT from 15 articles. The study’s results, from the systematic review, yielded 40 factors that influenced the use of EDMS among government employees. 2021-03-16 Conference or Workshop Item PeerReviewed text en https://eprints.ums.edu.my/id/eprint/30088/1/Prioritization%20of%20factors%20affecting%20government%20employees%E2%80%99%20acceptance%20of%20EDMS%20using%20the%20analytic%20hierarchy%20process%20%28AHP%29%20method-Abstract.pdf text en https://eprints.ums.edu.my/id/eprint/30088/2/Prioritization%20of%20Factors%20Affecting%20Government%20Employees%E2%80%99%20Acceptance%20of%20EDMS%20Using%20the%20Analytic%20Hierarchy%20Process%20%28AHP%29%20Method.pdf Bridget Geoffrey Lojonon and Rayner Alfred (2021) Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method. In: International Conference on Computational Science and Technology, ICCST 2020, 29 - 30 August 2020, Pattaya, Thailand. https://link.springer.com/chapter/10.1007%2F978-981-33-4069-5_29
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
topic HD Industries. Land use. Labor
HF Commerce
spellingShingle HD Industries. Land use. Labor
HF Commerce
Bridget Geoffrey Lojonon
Rayner Alfred
Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method
description Document management (DM) is fundamentally one of the most effective approaches applied in managing information flow in an organization. In reality, the utilization of an electronic document management system (EDMS) is depicted essentially when documents are used as memory storage for companies and record keeping portals that document how operations are achieved. Consequently, the study aimed to respond to the recommendation of McLeod et al. (Arch Manuscr 39:66–94, 2011 [5]) to explore the predictors of EDMS implementation to advise on planning the successful use of EDMS programs. The first objective was to develop a new theoretical model based on the unified theory of acceptance and use of technology (UTAUT) to study the user acceptance and adoption of the EDMS among government employees. The second objective was to determine the factors affecting EDMS acceptance and adoption among government employees that should be given priority using the analytic hierarchy process (AHP)methods. The third objective was to determine whether the constructs of UTAUT influence behavioral intention to use EDMS among government employees. The research employed a systematic review that was developed to identify different factors affecting government employees’ acceptance and adoption of EDMS. The critical success factors were generated based on four levels of UTAUT from 15 articles. The study’s results, from the systematic review, yielded 40 factors that influenced the use of EDMS among government employees.
format Conference or Workshop Item
author Bridget Geoffrey Lojonon
Rayner Alfred
author_facet Bridget Geoffrey Lojonon
Rayner Alfred
author_sort Bridget Geoffrey Lojonon
title Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method
title_short Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method
title_full Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method
title_fullStr Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method
title_full_unstemmed Prioritization of factors affecting government employees’ acceptance of EDMS using the analytic hierarchy process (AHP) method
title_sort prioritization of factors affecting government employees’ acceptance of edms using the analytic hierarchy process (ahp) method
publishDate 2021
url https://eprints.ums.edu.my/id/eprint/30088/1/Prioritization%20of%20factors%20affecting%20government%20employees%E2%80%99%20acceptance%20of%20EDMS%20using%20the%20analytic%20hierarchy%20process%20%28AHP%29%20method-Abstract.pdf
https://eprints.ums.edu.my/id/eprint/30088/2/Prioritization%20of%20Factors%20Affecting%20Government%20Employees%E2%80%99%20Acceptance%20of%20EDMS%20Using%20the%20Analytic%20Hierarchy%20Process%20%28AHP%29%20Method.pdf
https://eprints.ums.edu.my/id/eprint/30088/
https://link.springer.com/chapter/10.1007%2F978-981-33-4069-5_29
_version_ 1760230716958834688
score 13.211869

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