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Factors affecting government employees’ acceptance of EDMS: a systematic review

Archiving and storing information is a vital aspect that every government strives to optimize while serving citizens. An electronic document system ensures that the flow of information from storage, processing to transmission is as seamless as possible. The Electronic Document Management System (EDM...

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Main Authors: Bridget Geoffrey Lojonon, Rayner Alfred
Format: Conference or Workshop Item
Language:English
English
Published: Springer Singapore 2021
Subjects:
HD Industries. Land use. Labor
T Technology (General)
Online Access:https://eprints.ums.edu.my/id/eprint/30007/1/Factors%20affecting%20government%20employees%E2%80%99%20acceptance%20of%20EDMS%2C%20a%20systematic%20review-Abstract.pdf
https://eprints.ums.edu.my/id/eprint/30007/3/Factors%20Affecting%20Government%20Employees%E2%80%99%20Acceptance%20of%20EDMS%2C%20A%20Systematic%20Review.pdf
https://eprints.ums.edu.my/id/eprint/30007/
https://www.springerprofessional.de/en/factors-affecting-government-employees-acceptance-of-edms-a-syst/18968380
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spelling my.ums.eprints.300072021-07-23T08:58:24Z https://eprints.ums.edu.my/id/eprint/30007/ Factors affecting government employees’ acceptance of EDMS: a systematic review Bridget Geoffrey Lojonon Rayner Alfred HD Industries. Land use. Labor T Technology (General) Archiving and storing information is a vital aspect that every government strives to optimize while serving citizens. An electronic document system ensures that the flow of information from storage, processing to transmission is as seamless as possible. The Electronic Document Management System (EDMS) is one such system that governments from around the world have been striving to implement. However, a hindrance has been observed in the acceptance of EDMS by government employees, which has been attributed to several factors. This work highlights a systematic literature review of the factors that affect the acceptance of the system. Additionally, a quantitative approach through a questionnaire is used to determine which factors affect the acceptance of EDMS among government employees. A lack of awareness was established as the primary factor affecting the acceptance of EDMS. It was concluded that the government should put more effort into ensuring that more people are aware of any systems that are implemented by the government. Springer Singapore 2021-03-16 Conference or Workshop Item PeerReviewed text en https://eprints.ums.edu.my/id/eprint/30007/1/Factors%20affecting%20government%20employees%E2%80%99%20acceptance%20of%20EDMS%2C%20a%20systematic%20review-Abstract.pdf text en https://eprints.ums.edu.my/id/eprint/30007/3/Factors%20Affecting%20Government%20Employees%E2%80%99%20Acceptance%20of%20EDMS%2C%20A%20Systematic%20Review.pdf Bridget Geoffrey Lojonon and Rayner Alfred (2021) Factors affecting government employees’ acceptance of EDMS: a systematic review. In: International Conference on Computational Science and Technology, ICCST 2020, 29 - 30 August 2020, Kota Kinabalu, Malaysia. https://www.springerprofessional.de/en/factors-affecting-government-employees-acceptance-of-edms-a-syst/18968380
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
topic HD Industries. Land use. Labor
T Technology (General)
spellingShingle HD Industries. Land use. Labor
T Technology (General)
Bridget Geoffrey Lojonon
Rayner Alfred
Factors affecting government employees’ acceptance of EDMS: a systematic review
description Archiving and storing information is a vital aspect that every government strives to optimize while serving citizens. An electronic document system ensures that the flow of information from storage, processing to transmission is as seamless as possible. The Electronic Document Management System (EDMS) is one such system that governments from around the world have been striving to implement. However, a hindrance has been observed in the acceptance of EDMS by government employees, which has been attributed to several factors. This work highlights a systematic literature review of the factors that affect the acceptance of the system. Additionally, a quantitative approach through a questionnaire is used to determine which factors affect the acceptance of EDMS among government employees. A lack of awareness was established as the primary factor affecting the acceptance of EDMS. It was concluded that the government should put more effort into ensuring that more people are aware of any systems that are implemented by the government.
format Conference or Workshop Item
author Bridget Geoffrey Lojonon
Rayner Alfred
author_facet Bridget Geoffrey Lojonon
Rayner Alfred
author_sort Bridget Geoffrey Lojonon
title Factors affecting government employees’ acceptance of EDMS: a systematic review
title_short Factors affecting government employees’ acceptance of EDMS: a systematic review
title_full Factors affecting government employees’ acceptance of EDMS: a systematic review
title_fullStr Factors affecting government employees’ acceptance of EDMS: a systematic review
title_full_unstemmed Factors affecting government employees’ acceptance of EDMS: a systematic review
title_sort factors affecting government employees’ acceptance of edms: a systematic review
publisher Springer Singapore
publishDate 2021
url https://eprints.ums.edu.my/id/eprint/30007/1/Factors%20affecting%20government%20employees%E2%80%99%20acceptance%20of%20EDMS%2C%20a%20systematic%20review-Abstract.pdf
https://eprints.ums.edu.my/id/eprint/30007/3/Factors%20Affecting%20Government%20Employees%E2%80%99%20Acceptance%20of%20EDMS%2C%20A%20Systematic%20Review.pdf
https://eprints.ums.edu.my/id/eprint/30007/
https://www.springerprofessional.de/en/factors-affecting-government-employees-acceptance-of-edms-a-syst/18968380
_version_ 1760230707238535168
score 13.211869

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