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Automated call receiving and forwarding mechanism for supporting integrated disaster management system

Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure. In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This pr...

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Main Authors: Norazlina Khamis, Lee, Azlin Nordin
Format: Article
Language:English
English
Published: International Journal of Information and Electronics Engineering (IJIEE) 2014
Subjects:
TD Environmental technology. Sanitary engineering
Online Access:https://eprints.ums.edu.my/id/eprint/29330/1/Automated%20call%20receiving%20and%20forwarding%20mechanism%20for%20supporting%20integrated%20disaster%20management%20system.pdf
https://eprints.ums.edu.my/id/eprint/29330/2/Automated%20call%20receiving%20and%20forwarding%20mechanism%20for%20supporting%20integrated%20disaster%20management%20system1.pdf
https://eprints.ums.edu.my/id/eprint/29330/
http://www.ijiee.org/index.php?m=content&c=index&a=show&catid=46&id=487
https://doi.org/10.7763/IJIEE.2014.V4.453
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spelling my.ums.eprints.293302021-07-29T04:39:31Z https://eprints.ums.edu.my/id/eprint/29330/ Automated call receiving and forwarding mechanism for supporting integrated disaster management system Norazlina Khamis Lee Azlin Nordin TD Environmental technology. Sanitary engineering Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure. In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This prolonged arrival is one of the factors that delay in alerting the relevant agencies for them to commence in action. Currently in Malaysia, the call receiving and forwarding procedure is handled by MERS99 with human intervention, i.e telephone operators. This research proposed an algorithm which able to receive a call and identify the relevant agencies to be directed to the event based once the GPS location of the mobile user who made the report. Thus, human intervention in the current procedures is being minimized. The efficiency of the algorithm is evaluated by comparing the response time of the current procedures with the implementation of the algorithm in the proposed prototype. Based on the evaluation, it is shown that the proposed algorithm are able to shorten the length of time between and incident happens and relevant agencies being dispatched to the event. International Journal of Information and Electronics Engineering (IJIEE) 2014 Article PeerReviewed text en https://eprints.ums.edu.my/id/eprint/29330/1/Automated%20call%20receiving%20and%20forwarding%20mechanism%20for%20supporting%20integrated%20disaster%20management%20system.pdf text en https://eprints.ums.edu.my/id/eprint/29330/2/Automated%20call%20receiving%20and%20forwarding%20mechanism%20for%20supporting%20integrated%20disaster%20management%20system1.pdf Norazlina Khamis and Lee and Azlin Nordin (2014) Automated call receiving and forwarding mechanism for supporting integrated disaster management system. International Journal of Information and Electronics Engineering (IJIEE), 4. pp. 302-307. ISSN 2010-3719 http://www.ijiee.org/index.php?m=content&c=index&a=show&catid=46&id=487 https://doi.org/10.7763/IJIEE.2014.V4.453
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
topic TD Environmental technology. Sanitary engineering
spellingShingle TD Environmental technology. Sanitary engineering
Norazlina Khamis
Lee
Azlin Nordin
Automated call receiving and forwarding mechanism for supporting integrated disaster management system
description Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure. In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This prolonged arrival is one of the factors that delay in alerting the relevant agencies for them to commence in action. Currently in Malaysia, the call receiving and forwarding procedure is handled by MERS99 with human intervention, i.e telephone operators. This research proposed an algorithm which able to receive a call and identify the relevant agencies to be directed to the event based once the GPS location of the mobile user who made the report. Thus, human intervention in the current procedures is being minimized. The efficiency of the algorithm is evaluated by comparing the response time of the current procedures with the implementation of the algorithm in the proposed prototype. Based on the evaluation, it is shown that the proposed algorithm are able to shorten the length of time between and incident happens and relevant agencies being dispatched to the event.
format Article
author Norazlina Khamis
Lee
Azlin Nordin
author_facet Norazlina Khamis
Lee
Azlin Nordin
author_sort Norazlina Khamis
title Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_short Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_full Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_fullStr Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_full_unstemmed Automated call receiving and forwarding mechanism for supporting integrated disaster management system
title_sort automated call receiving and forwarding mechanism for supporting integrated disaster management system
publisher International Journal of Information and Electronics Engineering (IJIEE)
publishDate 2014
url https://eprints.ums.edu.my/id/eprint/29330/1/Automated%20call%20receiving%20and%20forwarding%20mechanism%20for%20supporting%20integrated%20disaster%20management%20system.pdf
https://eprints.ums.edu.my/id/eprint/29330/2/Automated%20call%20receiving%20and%20forwarding%20mechanism%20for%20supporting%20integrated%20disaster%20management%20system1.pdf
https://eprints.ums.edu.my/id/eprint/29330/
http://www.ijiee.org/index.php?m=content&c=index&a=show&catid=46&id=487
https://doi.org/10.7763/IJIEE.2014.V4.453
_version_ 1760230681068175360
score 13.211869

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