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Environmental indicators and hotel restaurants performance

The need of tourism and hospitality businesses to be more environmentally friendly has led the hotels industry to open their doors to sustainable practices. Thus, the need to implement sustainability initiatives and other programme has led to hotels in Malaysia in adopting this practices to deliver...

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Bibliographic Details
Main Author: Juliana Langgat
Format: Proceedings
Language:English
English
Published: European Publisher 2020
Subjects:
HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture
Online Access:https://eprints.ums.edu.my/id/eprint/27552/1/Environmental%20indicators%20and%20hotel%20restaurants%20performance.pdf
https://eprints.ums.edu.my/id/eprint/27552/2/Environmental%20indicators%20and%20hotel%20restaurants%20performance1.pdf
https://eprints.ums.edu.my/id/eprint/27552/
https://www.europeanproceedings.com/files/data/article/1023/11166/article_1023_11166_pdf_100.pdf
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spelling my.ums.eprints.275522021-06-30T13:02:12Z https://eprints.ums.edu.my/id/eprint/27552/ Environmental indicators and hotel restaurants performance Juliana Langgat HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture The need of tourism and hospitality businesses to be more environmentally friendly has led the hotels industry to open their doors to sustainable practices. Thus, the need to implement sustainability initiatives and other programme has led to hotels in Malaysia in adopting this practices to deliver quality services. The hotel restaurant business has embarked into this sustainable practice to increase hotel restaurant profitability and performance. This study is aim to investigate the environmental indicators that could influence hotel restaurant performance in Malaysia. There are 169 hotels has participated in this quantitative approach study. In order to conduct this study, a self-administrative questionnaire was used to investigate the issue. Chi-square analysis was performed to determine whether environmental indicators influence hotel restaurant performance. The findings of this study have confirmed, introduced environmental indicators in a restaurant operations could improve hotel restaurant performance by enhancing the hotel image, improve relationships with the local community and give a promotion advantage over competitors. It also grow the profitability, and enhance customer and employee satisfaction. The discussion highlights the need for the Malaysian hotel industry to move towards sustainable business operations. European Publisher 2020 Proceedings PeerReviewed text en https://eprints.ums.edu.my/id/eprint/27552/1/Environmental%20indicators%20and%20hotel%20restaurants%20performance.pdf text en https://eprints.ums.edu.my/id/eprint/27552/2/Environmental%20indicators%20and%20hotel%20restaurants%20performance1.pdf Juliana Langgat (2020) Environmental indicators and hotel restaurants performance. https://www.europeanproceedings.com/files/data/article/1023/11166/article_1023_11166_pdf_100.pdf
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
topic HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture
spellingShingle HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture
Juliana Langgat
Environmental indicators and hotel restaurants performance
description The need of tourism and hospitality businesses to be more environmentally friendly has led the hotels industry to open their doors to sustainable practices. Thus, the need to implement sustainability initiatives and other programme has led to hotels in Malaysia in adopting this practices to deliver quality services. The hotel restaurant business has embarked into this sustainable practice to increase hotel restaurant profitability and performance. This study is aim to investigate the environmental indicators that could influence hotel restaurant performance in Malaysia. There are 169 hotels has participated in this quantitative approach study. In order to conduct this study, a self-administrative questionnaire was used to investigate the issue. Chi-square analysis was performed to determine whether environmental indicators influence hotel restaurant performance. The findings of this study have confirmed, introduced environmental indicators in a restaurant operations could improve hotel restaurant performance by enhancing the hotel image, improve relationships with the local community and give a promotion advantage over competitors. It also grow the profitability, and enhance customer and employee satisfaction. The discussion highlights the need for the Malaysian hotel industry to move towards sustainable business operations.
format Proceedings
author Juliana Langgat
author_facet Juliana Langgat
author_sort Juliana Langgat
title Environmental indicators and hotel restaurants performance
title_short Environmental indicators and hotel restaurants performance
title_full Environmental indicators and hotel restaurants performance
title_fullStr Environmental indicators and hotel restaurants performance
title_full_unstemmed Environmental indicators and hotel restaurants performance
title_sort environmental indicators and hotel restaurants performance
publisher European Publisher
publishDate 2020
url https://eprints.ums.edu.my/id/eprint/27552/1/Environmental%20indicators%20and%20hotel%20restaurants%20performance.pdf
https://eprints.ums.edu.my/id/eprint/27552/2/Environmental%20indicators%20and%20hotel%20restaurants%20performance1.pdf
https://eprints.ums.edu.my/id/eprint/27552/
https://www.europeanproceedings.com/files/data/article/1023/11166/article_1023_11166_pdf_100.pdf
_version_ 1760230636469092352
score 13.211869

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