Level of satisfaction among industrial customers in relation to logistics service provider in Sabah
To investigate the relationship between operational logistics service quality (OLSQ) and relational logistics service quality (RLSQ) towards customer satisfaction among industrial customer in Sabah. self-administrative survey and online survey questionnaire were used to collect the data for this stu...
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Main Authors: | Al Nasrie Weli, Sidah Idris, Abdul Rahman Yaakob |
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Format: | Article |
Language: | English English |
Published: |
Universal Publishers
2020
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Subjects: | |
Online Access: | https://eprints.ums.edu.my/id/eprint/27160/1/Level%20of%20satisfaction%20among%20industrial%20customers%20in%20relation%20to%20logistics%20service%20provider%20in%20Sabah-Abstract.pdf https://eprints.ums.edu.my/id/eprint/27160/2/Level%20of%20satisfaction%20among%20industrial%20customers%20in%20relation%20to%20logistics%20service%20provider%20in%20Sabah.pdf https://eprints.ums.edu.my/id/eprint/27160/ http://www.gbmrjournal.com/vol12no4.htm |
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