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Factors influencing knowledge management implementation in secondary school: a case study in Malaysia

In Malaysia, there has been a lack of empirical studies that highlights knowledge management in secondary school context. Hence, the purpose of this research is to examine the factors that is influencing knowledge management implementation in a secondary school context. The researchers are the ins...

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Main Authors: Lim, Sook Hon, Sabariah Sharif, Rosy Talin, Soon Singh Bikar Singh
Format: Proceedings
Language:English
English
Published: 2020
Online Access:https://eprints.ums.edu.my/id/eprint/27046/1/Factors%20Influencing%20Knowledge%20Management%20Implementation%20in%20Secondary%20School%20A%20Case%20Study%20in%20Malaysia-3267%20FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/27046/2/Factors%20Influencing%20Knowledge%20Management%20Implementation%20in%20Secondary%20School.pdf
https://eprints.ums.edu.my/id/eprint/27046/
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spelling my.ums.eprints.270462021-06-02T00:13:25Z https://eprints.ums.edu.my/id/eprint/27046/ Factors influencing knowledge management implementation in secondary school: a case study in Malaysia Lim, Sook Hon Sabariah Sharif Rosy Talin Soon Singh Bikar Singh In Malaysia, there has been a lack of empirical studies that highlights knowledge management in secondary school context. Hence, the purpose of this research is to examine the factors that is influencing knowledge management implementation in a secondary school context. The researchers are the instruments and have employed a qualitative case study approach to conduct this research in a selected secondary school in Kota Kinabalu, Sabah. The informants consisted of two language teachers, two ICT facilitators and the school principal. Data were collected through semi-structured interviews, participant observations and document analysis for triangulation and to enhance the trustworthiness of the research findings. The data was then coded, categorized and analyzed into themes through an iterative process. The findings showed that most of the knowledge in school was documented using filing system without uploading to a knowledge repository for future knowledge sharing and leveraging. The major factors emerged from the findings showed that teacher’s behaviour, the role of leader and ICTs expertise team were the main factors in determining the success of knowledge management implementation in the secondary schools. In this study, the lack of developed knowledge management model in the selected secondary schoolwas one of the main challenges of the research which effects the process of collecting data. Hence, this paper provides an indepth understanding of the factors influencing the knowledge management implementation in secondary schools which in turn would provide a better guideline in making knowledge management initiative a success in the secondary school context. 2020 Proceedings NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/27046/1/Factors%20Influencing%20Knowledge%20Management%20Implementation%20in%20Secondary%20School%20A%20Case%20Study%20in%20Malaysia-3267%20FULL%20TEXT.pdf text en https://eprints.ums.edu.my/id/eprint/27046/2/Factors%20Influencing%20Knowledge%20Management%20Implementation%20in%20Secondary%20School.pdf Lim, Sook Hon and Sabariah Sharif and Rosy Talin and Soon Singh Bikar Singh (2020) Factors influencing knowledge management implementation in secondary school: a case study in Malaysia.
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
English
description In Malaysia, there has been a lack of empirical studies that highlights knowledge management in secondary school context. Hence, the purpose of this research is to examine the factors that is influencing knowledge management implementation in a secondary school context. The researchers are the instruments and have employed a qualitative case study approach to conduct this research in a selected secondary school in Kota Kinabalu, Sabah. The informants consisted of two language teachers, two ICT facilitators and the school principal. Data were collected through semi-structured interviews, participant observations and document analysis for triangulation and to enhance the trustworthiness of the research findings. The data was then coded, categorized and analyzed into themes through an iterative process. The findings showed that most of the knowledge in school was documented using filing system without uploading to a knowledge repository for future knowledge sharing and leveraging. The major factors emerged from the findings showed that teacher’s behaviour, the role of leader and ICTs expertise team were the main factors in determining the success of knowledge management implementation in the secondary schools. In this study, the lack of developed knowledge management model in the selected secondary schoolwas one of the main challenges of the research which effects the process of collecting data. Hence, this paper provides an indepth understanding of the factors influencing the knowledge management implementation in secondary schools which in turn would provide a better guideline in making knowledge management initiative a success in the secondary school context.
format Proceedings
author Lim, Sook Hon
Sabariah Sharif
Rosy Talin
Soon Singh Bikar Singh
spellingShingle Lim, Sook Hon
Sabariah Sharif
Rosy Talin
Soon Singh Bikar Singh
Factors influencing knowledge management implementation in secondary school: a case study in Malaysia
author_facet Lim, Sook Hon
Sabariah Sharif
Rosy Talin
Soon Singh Bikar Singh
author_sort Lim, Sook Hon
title Factors influencing knowledge management implementation in secondary school: a case study in Malaysia
title_short Factors influencing knowledge management implementation in secondary school: a case study in Malaysia
title_full Factors influencing knowledge management implementation in secondary school: a case study in Malaysia
title_fullStr Factors influencing knowledge management implementation in secondary school: a case study in Malaysia
title_full_unstemmed Factors influencing knowledge management implementation in secondary school: a case study in Malaysia
title_sort factors influencing knowledge management implementation in secondary school: a case study in malaysia
publishDate 2020
url https://eprints.ums.edu.my/id/eprint/27046/1/Factors%20Influencing%20Knowledge%20Management%20Implementation%20in%20Secondary%20School%20A%20Case%20Study%20in%20Malaysia-3267%20FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/27046/2/Factors%20Influencing%20Knowledge%20Management%20Implementation%20in%20Secondary%20School.pdf
https://eprints.ums.edu.my/id/eprint/27046/
_version_ 1760230572954746880
score 13.211869

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