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The sustainability of passenger boat services in Malaysia

In this article, the researchers discuss the sustainability of passenger boat services in Kuala Terengganu. This study used a qualitative approach involving a survey, interviews, and observations. The survey and the interview involved 230 boat passengers and Mr. Mohamed Ibrahim (the Chairperson of t...

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Main Authors:	Mazdi Marzuki, Wan Nur Izdihar Wan Hussin, Norazlisham Mohd-Amin, Miftachul Huda
Format:	Article
Language:	English
Published:	Solid State Technology 2020
Subjects:	HE Transportation and Communications LG Individual institutions - Asia, Africa, Indian Ocean islands, Australia, New Zealand, Pacific islands
Online Access:	https://eprints.ums.edu.my/id/eprint/26701/1/The%20sustainability%20of%20passenger%20boat%20services%20in%20Malaysia.pdf https://eprints.ums.edu.my/id/eprint/26701/
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id	my.ums.eprints.26701
record_format	eprints
spelling	my.ums.eprints.267012021-04-12T02:44:35Z https://eprints.ums.edu.my/id/eprint/26701/ The sustainability of passenger boat services in Malaysia Mazdi Marzuki Wan Nur Izdihar Wan Hussin Norazlisham Mohd-Amin Miftachul Huda HE Transportation and Communications LG Individual institutions - Asia, Africa, Indian Ocean islands, Australia, New Zealand, Pacific islands In this article, the researchers discuss the sustainability of passenger boat services in Kuala Terengganu. This study used a qualitative approach involving a survey, interviews, and observations. The survey and the interview involved 230 boat passengers and Mr. Mohamed Ibrahim (the Chairperson of the Boat Passengers Association), respectively. Additionally, the researchers observed the operations of boat services at several jetties. The research findings showed that five factors had significant impacts on the sustainability of passenger boat services, namely the quality of boat services, the facilities of road networks, the services of boat operators, governmental assistance, and car ownership. Among these factors, the quality of boat services was the most influential factor that had a significant impact on the sustainability of water transportation in Kuala Terengganu. In conclusion, the sustainability of passenger boat services in Kuala Terengganu is precariously low, entailing immediate financial assistance and logistical support from relevant governmental agencies to invigorate the ailing services by becoming sustainable and economically vibrant. Solid State Technology 2020 Article PeerReviewed text en https://eprints.ums.edu.my/id/eprint/26701/1/The%20sustainability%20of%20passenger%20boat%20services%20in%20Malaysia.pdf Mazdi Marzuki and Wan Nur Izdihar Wan Hussin and Norazlisham Mohd-Amin and Miftachul Huda (2020) The sustainability of passenger boat services in Malaysia. Solid State Technology, 63 (5).
institution	Universiti Malaysia Sabah
building	UMS Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Malaysia Sabah
content_source	UMS Institutional Repository
url_provider	http://eprints.ums.edu.my/
language	English
topic	HE Transportation and Communications LG Individual institutions - Asia, Africa, Indian Ocean islands, Australia, New Zealand, Pacific islands
spellingShingle	HE Transportation and Communications LG Individual institutions - Asia, Africa, Indian Ocean islands, Australia, New Zealand, Pacific islands Mazdi Marzuki Wan Nur Izdihar Wan Hussin Norazlisham Mohd-Amin Miftachul Huda The sustainability of passenger boat services in Malaysia
description	In this article, the researchers discuss the sustainability of passenger boat services in Kuala Terengganu. This study used a qualitative approach involving a survey, interviews, and observations. The survey and the interview involved 230 boat passengers and Mr. Mohamed Ibrahim (the Chairperson of the Boat Passengers Association), respectively. Additionally, the researchers observed the operations of boat services at several jetties. The research findings showed that five factors had significant impacts on the sustainability of passenger boat services, namely the quality of boat services, the facilities of road networks, the services of boat operators, governmental assistance, and car ownership. Among these factors, the quality of boat services was the most influential factor that had a significant impact on the sustainability of water transportation in Kuala Terengganu. In conclusion, the sustainability of passenger boat services in Kuala Terengganu is precariously low, entailing immediate financial assistance and logistical support from relevant governmental agencies to invigorate the ailing services by becoming sustainable and economically vibrant.
format	Article
author	Mazdi Marzuki Wan Nur Izdihar Wan Hussin Norazlisham Mohd-Amin Miftachul Huda
author_facet	Mazdi Marzuki Wan Nur Izdihar Wan Hussin Norazlisham Mohd-Amin Miftachul Huda
author_sort	Mazdi Marzuki
title	The sustainability of passenger boat services in Malaysia
title_short	The sustainability of passenger boat services in Malaysia
title_full	The sustainability of passenger boat services in Malaysia
title_fullStr	The sustainability of passenger boat services in Malaysia
title_full_unstemmed	The sustainability of passenger boat services in Malaysia
title_sort	sustainability of passenger boat services in malaysia
publisher	Solid State Technology
publishDate	2020
url	https://eprints.ums.edu.my/id/eprint/26701/1/The%20sustainability%20of%20passenger%20boat%20services%20in%20Malaysia.pdf https://eprints.ums.edu.my/id/eprint/26701/
_version_	1760230532375904256
score	13.211869

The sustainability of passenger boat services in Malaysia

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