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Dominant culture and bullying : personal accounts of workers in Malaysia

Workplace bullying has been termed the cancer of the workplace; it is a widespread and often intractable problem. Internationally, a wealth of research has examined the prevalence of workplace bullying and its negative effects. This research base and the scientific definition of workplace bullying a...

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Main Authors:	Kwan, Sharon Sam Mee, Michelle R. Tuckey, Maureen F. Dollard
Format:	Book Chapter
Language:	English
Published:	2014
Subjects:	HN Social history and conditions. Social problems. Social reform
Online Access:	https://eprints.ums.edu.my/id/eprint/20199/1/Dominant%20culture%20and%20bullying.pdf https://eprints.ums.edu.my/id/eprint/20199/ https://doi.org/10.1007/978-94-017-8975-2_9
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id	my.ums.eprints.20199
record_format	eprints
spelling	my.ums.eprints.201992018-06-21T05:46:53Z https://eprints.ums.edu.my/id/eprint/20199/ Dominant culture and bullying : personal accounts of workers in Malaysia Kwan, Sharon Sam Mee Michelle R. Tuckey Maureen F. Dollard HN Social history and conditions. Social problems. Social reform Workplace bullying has been termed the cancer of the workplace; it is a widespread and often intractable problem. Internationally, a wealth of research has examined the prevalence of workplace bullying and its negative effects. This research base and the scientific definition of workplace bullying are, however, based on Western perspectives and supported by theories, models, and research studies conducted in Western cultures. The differences in cultural perspectives of Western and Eastern countries mean that workplace bullying may not be understood in the same way across different cultural groups, particularly when cultures differ along the Individualism-Collectivism dimension. Given that Malaysia is an Eastern country with a number of ethnic groups, a more comprehensive understanding of workplace bullying in the Malaysian context is important. Through a case study comprising in-depth qualitative interviews with 20 employees from different organisations in Malaysia, this chapter reveals six lay beliefs of workplace bullying and 19 lay beliefs about bullying behaviors. The study also found that the 12 bullying behaviors are work related while the other seven are personal-nature bullying behaviors. These results emphasize the influence of culture on how bullying is perceived within the Malaysian context, and the importance of understanding lay representations of workplace bullying from the Eastern context that apparent across nation. Based on the interviews, a general definition of workplace bullying from Malaysian employees' perspectives is presented and developed. The chapter concludes with implications for understanding bullying as an important psychosocial hazard at work and recommendations for future research and practice across the Asia Pacific region. 2014 Book Chapter NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/20199/1/Dominant%20culture%20and%20bullying.pdf Kwan, Sharon Sam Mee and Michelle R. Tuckey and Maureen F. Dollard (2014) Dominant culture and bullying : personal accounts of workers in Malaysia. Psychosocial Factors at Work in the Asia Pacific. pp. 177-200. https://doi.org/10.1007/978-94-017-8975-2_9
institution	Universiti Malaysia Sabah
building	UMS Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Malaysia Sabah
content_source	UMS Institutional Repository
url_provider	http://eprints.ums.edu.my/
language	English
topic	HN Social history and conditions. Social problems. Social reform
spellingShingle	HN Social history and conditions. Social problems. Social reform Kwan, Sharon Sam Mee Michelle R. Tuckey Maureen F. Dollard Dominant culture and bullying : personal accounts of workers in Malaysia
description	Workplace bullying has been termed the cancer of the workplace; it is a widespread and often intractable problem. Internationally, a wealth of research has examined the prevalence of workplace bullying and its negative effects. This research base and the scientific definition of workplace bullying are, however, based on Western perspectives and supported by theories, models, and research studies conducted in Western cultures. The differences in cultural perspectives of Western and Eastern countries mean that workplace bullying may not be understood in the same way across different cultural groups, particularly when cultures differ along the Individualism-Collectivism dimension. Given that Malaysia is an Eastern country with a number of ethnic groups, a more comprehensive understanding of workplace bullying in the Malaysian context is important. Through a case study comprising in-depth qualitative interviews with 20 employees from different organisations in Malaysia, this chapter reveals six lay beliefs of workplace bullying and 19 lay beliefs about bullying behaviors. The study also found that the 12 bullying behaviors are work related while the other seven are personal-nature bullying behaviors. These results emphasize the influence of culture on how bullying is perceived within the Malaysian context, and the importance of understanding lay representations of workplace bullying from the Eastern context that apparent across nation. Based on the interviews, a general definition of workplace bullying from Malaysian employees' perspectives is presented and developed. The chapter concludes with implications for understanding bullying as an important psychosocial hazard at work and recommendations for future research and practice across the Asia Pacific region.
format	Book Chapter
author	Kwan, Sharon Sam Mee Michelle R. Tuckey Maureen F. Dollard
author_facet	Kwan, Sharon Sam Mee Michelle R. Tuckey Maureen F. Dollard
author_sort	Kwan, Sharon Sam Mee
title	Dominant culture and bullying : personal accounts of workers in Malaysia
title_short	Dominant culture and bullying : personal accounts of workers in Malaysia
title_full	Dominant culture and bullying : personal accounts of workers in Malaysia
title_fullStr	Dominant culture and bullying : personal accounts of workers in Malaysia
title_full_unstemmed	Dominant culture and bullying : personal accounts of workers in Malaysia
title_sort	dominant culture and bullying : personal accounts of workers in malaysia
publishDate	2014
url	https://eprints.ums.edu.my/id/eprint/20199/1/Dominant%20culture%20and%20bullying.pdf https://eprints.ums.edu.my/id/eprint/20199/ https://doi.org/10.1007/978-94-017-8975-2_9
_version_	1760229683220185088
score	13.211869

Dominant culture and bullying : personal accounts of workers in Malaysia

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