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Modeling of Engineering Student Satisfaction

The purpose of this study is first; to identify the antecedents to student satisfaction and the relationship between student satisfaction and promotion. Second; to develop a suitable student satisfaction model considering the antecedents of student satisfaction with student satisfaction and promoti...

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Main Authors: Zainol, Mustafa, Norbayani, Basri, Norkisme, Zainal Abidin, Nur Riza, Mohd Suradi, Zalina, Mohd Ali, Faridatul Azna, Ahmad Shahabudin, M. R., Abdul Hamid
Format: Article
Language:English
English
Published: Science Publisher 2012
Subjects:
Q Science (General)
Online Access:http://umpir.ump.edu.my/id/eprint/7721/1/Modeling_of_Engineering_Student_Satisfaction.pdf
http://umpir.ump.edu.my/id/eprint/7721/3/Modeling_of_Engineering_Student_Satisfaction1.pdf
http://umpir.ump.edu.my/id/eprint/7721/
http://thescipub.com/PDF/jmssp.2012.64.71.pdf
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spelling my.ump.umpir.77212016-12-13T05:59:53Z http://umpir.ump.edu.my/id/eprint/7721/ Modeling of Engineering Student Satisfaction Zainol, Mustafa Norbayani, Basri Norkisme, Zainal Abidin Nur Riza, Mohd Suradi Zalina, Mohd Ali Faridatul Azna, Ahmad Shahabudin M. R., Abdul Hamid Q Science (General) The purpose of this study is first; to identify the antecedents to student satisfaction and the relationship between student satisfaction and promotion. Second; to develop a suitable student satisfaction model considering the antecedents of student satisfaction with student satisfaction and promotion for students of engineering in universities in Malaysia. A total of 500 engineering students from University Kebangsaan Malaysia (UKM), University Putra Malaysia (UPM), University Islam Antarabangsa Malaysia (UIAM), University Malaya (UM) and University Tenaga Nasional (UNITEN) were involved as respondents in this research. Approach: To examine these relationships, a model from past study on student satisfaction of Applied Sciences students in Austria was referred. Based on this model, a suitable model measuring student satisfaction of engineering students in Malaysia is constructed. Structural equation modeling is used as its capability in testing the combination of relationship between service performance, university performance, relationship, university standing, student satisfaction and promotion in higher education simultaneously. Results: Suitable model which is able to explain the factors linked to student satisfaction in engineering education is established. Conclusion: This study finds that the antecedent factors have a direct effect on student satisfaction and also student satisfaction has a significant effect on promotion. Science Publisher 2012 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/7721/1/Modeling_of_Engineering_Student_Satisfaction.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/7721/3/Modeling_of_Engineering_Student_Satisfaction1.pdf Zainol, Mustafa and Norbayani, Basri and Norkisme, Zainal Abidin and Nur Riza, Mohd Suradi and Zalina, Mohd Ali and Faridatul Azna, Ahmad Shahabudin and M. R., Abdul Hamid (2012) Modeling of Engineering Student Satisfaction. Journals of Mathematics and Statistics, 8 (1). pp. 64-71. ISSN 1549-3644 http://thescipub.com/PDF/jmssp.2012.64.71.pdf
institution Universiti Malaysia Pahang
building UMP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang
content_source UMP Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
English
topic Q Science (General)
spellingShingle Q Science (General)
Zainol, Mustafa
Norbayani, Basri
Norkisme, Zainal Abidin
Nur Riza, Mohd Suradi
Zalina, Mohd Ali
Faridatul Azna, Ahmad Shahabudin
M. R., Abdul Hamid
Modeling of Engineering Student Satisfaction
description The purpose of this study is first; to identify the antecedents to student satisfaction and the relationship between student satisfaction and promotion. Second; to develop a suitable student satisfaction model considering the antecedents of student satisfaction with student satisfaction and promotion for students of engineering in universities in Malaysia. A total of 500 engineering students from University Kebangsaan Malaysia (UKM), University Putra Malaysia (UPM), University Islam Antarabangsa Malaysia (UIAM), University Malaya (UM) and University Tenaga Nasional (UNITEN) were involved as respondents in this research. Approach: To examine these relationships, a model from past study on student satisfaction of Applied Sciences students in Austria was referred. Based on this model, a suitable model measuring student satisfaction of engineering students in Malaysia is constructed. Structural equation modeling is used as its capability in testing the combination of relationship between service performance, university performance, relationship, university standing, student satisfaction and promotion in higher education simultaneously. Results: Suitable model which is able to explain the factors linked to student satisfaction in engineering education is established. Conclusion: This study finds that the antecedent factors have a direct effect on student satisfaction and also student satisfaction has a significant effect on promotion.
format Article
author Zainol, Mustafa
Norbayani, Basri
Norkisme, Zainal Abidin
Nur Riza, Mohd Suradi
Zalina, Mohd Ali
Faridatul Azna, Ahmad Shahabudin
M. R., Abdul Hamid
author_facet Zainol, Mustafa
Norbayani, Basri
Norkisme, Zainal Abidin
Nur Riza, Mohd Suradi
Zalina, Mohd Ali
Faridatul Azna, Ahmad Shahabudin
M. R., Abdul Hamid
author_sort Zainol, Mustafa
title Modeling of Engineering Student Satisfaction
title_short Modeling of Engineering Student Satisfaction
title_full Modeling of Engineering Student Satisfaction
title_fullStr Modeling of Engineering Student Satisfaction
title_full_unstemmed Modeling of Engineering Student Satisfaction
title_sort modeling of engineering student satisfaction
publisher Science Publisher
publishDate 2012
url http://umpir.ump.edu.my/id/eprint/7721/1/Modeling_of_Engineering_Student_Satisfaction.pdf
http://umpir.ump.edu.my/id/eprint/7721/3/Modeling_of_Engineering_Student_Satisfaction1.pdf
http://umpir.ump.edu.my/id/eprint/7721/
http://thescipub.com/PDF/jmssp.2012.64.71.pdf
_version_ 1643665692519563264
score 13.211869

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