Value-Based Total Performance Excellence Model: An Overview
Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (...
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Universiti Teknologi Malaysia
2010
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my.ump.umpir.76952020-12-01T07:21:26Z http://umpir.ump.edu.my/id/eprint/7695/ Value-Based Total Performance Excellence Model: An Overview Ab Hamid, Mohd Rashid Zainol, Mustafa Nur Riza, Mohd Suradi Mokhtar, Abdullah Wan Rosmanira, Ismail Zalina, Mohd Ali Fazli, Idris Siti Roslindar, Yaziz Zulkhibri, Mustofa@Ismail Q Science (General) Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (EQA), Deming Prize and Kanji’s Model. However, the measurements of intangible aspects are also important and should be heeded to optimize the organizational performance.This paper discusses the preliminary implementation of the Performance Measurement System (PMS) which showcases an overview of intangible aspects i.e. organizational core values through Value-Based Total Performance Excellence Model (VBTPEM) and identification of existing core values in Malaysian universities. This model will reveal overall standings and achievements of the public universities and indicate opportunities for further improvements based on the value-based indicators. Universiti Teknologi Malaysia 2010 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/7695/1/Value-Based_Total_Performance_Excellence_Model-_An_Overview.pdf Ab Hamid, Mohd Rashid and Zainol, Mustafa and Nur Riza, Mohd Suradi and Mokhtar, Abdullah and Wan Rosmanira, Ismail and Zalina, Mohd Ali and Fazli, Idris and Siti Roslindar, Yaziz and Zulkhibri, Mustofa@Ismail (2010) Value-Based Total Performance Excellence Model: An Overview. Jurnal Teknologi (Sciences and Engineering), 52. pp. 95-104. ISSN 0127-9696 (print); 2180-3722 (online) |
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Q Science (General) Ab Hamid, Mohd Rashid Zainol, Mustafa Nur Riza, Mohd Suradi Mokhtar, Abdullah Wan Rosmanira, Ismail Zalina, Mohd Ali Fazli, Idris Siti Roslindar, Yaziz Zulkhibri, Mustofa@Ismail Value-Based Total Performance Excellence Model: An Overview |
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Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (EQA), Deming Prize and Kanji’s Model. However, the measurements of intangible aspects are also important and should be heeded to optimize the organizational performance.This paper discusses the preliminary implementation of the Performance Measurement System (PMS) which showcases an overview of intangible aspects i.e. organizational core values through Value-Based Total Performance Excellence Model (VBTPEM) and identification of existing core values in Malaysian universities. This model will reveal overall standings and achievements of the public universities and indicate opportunities for further improvements based on the value-based indicators. |
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Article |
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Ab Hamid, Mohd Rashid Zainol, Mustafa Nur Riza, Mohd Suradi Mokhtar, Abdullah Wan Rosmanira, Ismail Zalina, Mohd Ali Fazli, Idris Siti Roslindar, Yaziz Zulkhibri, Mustofa@Ismail |
author_facet |
Ab Hamid, Mohd Rashid Zainol, Mustafa Nur Riza, Mohd Suradi Mokhtar, Abdullah Wan Rosmanira, Ismail Zalina, Mohd Ali Fazli, Idris Siti Roslindar, Yaziz Zulkhibri, Mustofa@Ismail |
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Ab Hamid, Mohd Rashid |
title |
Value-Based Total Performance Excellence Model: An Overview |
title_short |
Value-Based Total Performance Excellence Model: An Overview |
title_full |
Value-Based Total Performance Excellence Model: An Overview |
title_fullStr |
Value-Based Total Performance Excellence Model: An Overview |
title_full_unstemmed |
Value-Based Total Performance Excellence Model: An Overview |
title_sort |
value-based total performance excellence model: an overview |
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Universiti Teknologi Malaysia |
publishDate |
2010 |
url |
http://umpir.ump.edu.my/id/eprint/7695/1/Value-Based_Total_Performance_Excellence_Model-_An_Overview.pdf http://umpir.ump.edu.my/id/eprint/7695/ |
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