Value-Based Total Performance Excellence Model: An Overview

Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (...

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Main Authors: Ab Hamid, Mohd Rashid, Zainol, Mustafa, Nur Riza, Mohd Suradi, Mokhtar, Abdullah, Wan Rosmanira, Ismail, Zalina, Mohd Ali, Fazli, Idris, Siti Roslindar, Yaziz, Zulkhibri, Mustofa@Ismail
Format: Article
Language:English
Published: Universiti Teknologi Malaysia 2010
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Online Access:http://umpir.ump.edu.my/id/eprint/7695/1/Value-Based_Total_Performance_Excellence_Model-_An_Overview.pdf
http://umpir.ump.edu.my/id/eprint/7695/
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spelling my.ump.umpir.76952020-12-01T07:21:26Z http://umpir.ump.edu.my/id/eprint/7695/ Value-Based Total Performance Excellence Model: An Overview Ab Hamid, Mohd Rashid Zainol, Mustafa Nur Riza, Mohd Suradi Mokhtar, Abdullah Wan Rosmanira, Ismail Zalina, Mohd Ali Fazli, Idris Siti Roslindar, Yaziz Zulkhibri, Mustofa@Ismail Q Science (General) Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (EQA), Deming Prize and Kanji’s Model. However, the measurements of intangible aspects are also important and should be heeded to optimize the organizational performance.This paper discusses the preliminary implementation of the Performance Measurement System (PMS) which showcases an overview of intangible aspects i.e. organizational core values through Value-Based Total Performance Excellence Model (VBTPEM) and identification of existing core values in Malaysian universities. This model will reveal overall standings and achievements of the public universities and indicate opportunities for further improvements based on the value-based indicators. Universiti Teknologi Malaysia 2010 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/7695/1/Value-Based_Total_Performance_Excellence_Model-_An_Overview.pdf Ab Hamid, Mohd Rashid and Zainol, Mustafa and Nur Riza, Mohd Suradi and Mokhtar, Abdullah and Wan Rosmanira, Ismail and Zalina, Mohd Ali and Fazli, Idris and Siti Roslindar, Yaziz and Zulkhibri, Mustofa@Ismail (2010) Value-Based Total Performance Excellence Model: An Overview. Jurnal Teknologi (Sciences and Engineering), 52. pp. 95-104. ISSN 0127-9696 (print); 2180-3722 (online)
institution Universiti Malaysia Pahang
building UMP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang
content_source UMP Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
topic Q Science (General)
spellingShingle Q Science (General)
Ab Hamid, Mohd Rashid
Zainol, Mustafa
Nur Riza, Mohd Suradi
Mokhtar, Abdullah
Wan Rosmanira, Ismail
Zalina, Mohd Ali
Fazli, Idris
Siti Roslindar, Yaziz
Zulkhibri, Mustofa@Ismail
Value-Based Total Performance Excellence Model: An Overview
description Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (EQA), Deming Prize and Kanji’s Model. However, the measurements of intangible aspects are also important and should be heeded to optimize the organizational performance.This paper discusses the preliminary implementation of the Performance Measurement System (PMS) which showcases an overview of intangible aspects i.e. organizational core values through Value-Based Total Performance Excellence Model (VBTPEM) and identification of existing core values in Malaysian universities. This model will reveal overall standings and achievements of the public universities and indicate opportunities for further improvements based on the value-based indicators.
format Article
author Ab Hamid, Mohd Rashid
Zainol, Mustafa
Nur Riza, Mohd Suradi
Mokhtar, Abdullah
Wan Rosmanira, Ismail
Zalina, Mohd Ali
Fazli, Idris
Siti Roslindar, Yaziz
Zulkhibri, Mustofa@Ismail
author_facet Ab Hamid, Mohd Rashid
Zainol, Mustafa
Nur Riza, Mohd Suradi
Mokhtar, Abdullah
Wan Rosmanira, Ismail
Zalina, Mohd Ali
Fazli, Idris
Siti Roslindar, Yaziz
Zulkhibri, Mustofa@Ismail
author_sort Ab Hamid, Mohd Rashid
title Value-Based Total Performance Excellence Model: An Overview
title_short Value-Based Total Performance Excellence Model: An Overview
title_full Value-Based Total Performance Excellence Model: An Overview
title_fullStr Value-Based Total Performance Excellence Model: An Overview
title_full_unstemmed Value-Based Total Performance Excellence Model: An Overview
title_sort value-based total performance excellence model: an overview
publisher Universiti Teknologi Malaysia
publishDate 2010
url http://umpir.ump.edu.my/id/eprint/7695/1/Value-Based_Total_Performance_Excellence_Model-_An_Overview.pdf
http://umpir.ump.edu.my/id/eprint/7695/
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score 13.211869