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Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach

This paper discusses the determination of customer requirements for the development of a welding fumes index by using a Quality Function Deployment (QFD) approach. A welding fumes index is developed with the objective of enhancing welding workplace safety and health. The index simplifies complex hea...

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Main Authors: Nurhidayah, Abdull, Azian, Hariri, N. Azreen, P., A. M., Leman, M. Z. M., Yusof
Format: Article
Language:English
Published: Universiti Malaysia Pahang 2014
Subjects:
TJ Mechanical engineering and machinery
Online Access:http://umpir.ump.edu.my/id/eprint/6704/1/ftech-2014-hidayah-determination_of_customer.pdf
http://umpir.ump.edu.my/id/eprint/6704/
http://dx.doi.org/10.15282/ijame.9.2013.11.0133
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spelling my.ump.umpir.67042016-04-18T06:01:13Z http://umpir.ump.edu.my/id/eprint/6704/ Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach Nurhidayah, Abdull Azian, Hariri N. Azreen, P. A. M., Leman M. Z. M., Yusof TJ Mechanical engineering and machinery This paper discusses the determination of customer requirements for the development of a welding fumes index by using a Quality Function Deployment (QFD) approach. A welding fumes index is developed with the objective of enhancing welding workplace safety and health. The index simplifies complex health-hazard issues of welding fumes so that they can be comprehended easily by employees and administrators. Likert scale questionnaires on welders’ desire to know about the health effects of the various welding fumes that exist in their workplace were distributed among welders in the automotive assembly industry in the state of Pahang, Malaysia. A pilot test of the QFD questionnaire was done (n=11) and Cronbach Alpha’s analysis is 0.967, which indicates a high level of internal consistency of the questionnaire scale. In the actual sampling (n=32), the results of the questionnaires show that all the customer requirements (irritant effect, sensitizer effects, respiratory system effect, systemic toxin effect, reproductive toxins effect, carcinogen effect, mixture effect) were equally important to the welders. The relationship between the customer (welder) requirement and technical characteristics was established, whereby important technical characteristics were shortlisted (personal sampling 23.0%, multi chemical analysis 20.8%, exposure limit 19.7%, health questionnaire 17.6% and lung function test 14.7%). Development of welding fumes indices according to employee demand will increase knowledge and awareness of occupational safety and health among employees (welders). Universiti Malaysia Pahang 2014 Article PeerReviewed application/pdf en cc_by http://umpir.ump.edu.my/id/eprint/6704/1/ftech-2014-hidayah-determination_of_customer.pdf Nurhidayah, Abdull and Azian, Hariri and N. Azreen, P. and A. M., Leman and M. Z. M., Yusof (2014) Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach. International Journal of Automotive and Mechanical Engineering (IJAME), 9. pp. 1609-1619. ISSN 2229-8649 (Print); 2180-1606 (Online) http://dx.doi.org/10.15282/ijame.9.2013.11.0133 DOI: 10.15282/ijame.9.2013.11.0133
institution Universiti Malaysia Pahang
building UMP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang
content_source UMP Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
topic TJ Mechanical engineering and machinery
spellingShingle TJ Mechanical engineering and machinery
Nurhidayah, Abdull
Azian, Hariri
N. Azreen, P.
A. M., Leman
M. Z. M., Yusof
Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
description This paper discusses the determination of customer requirements for the development of a welding fumes index by using a Quality Function Deployment (QFD) approach. A welding fumes index is developed with the objective of enhancing welding workplace safety and health. The index simplifies complex health-hazard issues of welding fumes so that they can be comprehended easily by employees and administrators. Likert scale questionnaires on welders’ desire to know about the health effects of the various welding fumes that exist in their workplace were distributed among welders in the automotive assembly industry in the state of Pahang, Malaysia. A pilot test of the QFD questionnaire was done (n=11) and Cronbach Alpha’s analysis is 0.967, which indicates a high level of internal consistency of the questionnaire scale. In the actual sampling (n=32), the results of the questionnaires show that all the customer requirements (irritant effect, sensitizer effects, respiratory system effect, systemic toxin effect, reproductive toxins effect, carcinogen effect, mixture effect) were equally important to the welders. The relationship between the customer (welder) requirement and technical characteristics was established, whereby important technical characteristics were shortlisted (personal sampling 23.0%, multi chemical analysis 20.8%, exposure limit 19.7%, health questionnaire 17.6% and lung function test 14.7%). Development of welding fumes indices according to employee demand will increase knowledge and awareness of occupational safety and health among employees (welders).
format Article
author Nurhidayah, Abdull
Azian, Hariri
N. Azreen, P.
A. M., Leman
M. Z. M., Yusof
author_facet Nurhidayah, Abdull
Azian, Hariri
N. Azreen, P.
A. M., Leman
M. Z. M., Yusof
author_sort Nurhidayah, Abdull
title Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_short Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_full Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_fullStr Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_full_unstemmed Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_sort determination of customer requirement for welding fumes index development in automotive industries by using quality function deployment approach
publisher Universiti Malaysia Pahang
publishDate 2014
url http://umpir.ump.edu.my/id/eprint/6704/1/ftech-2014-hidayah-determination_of_customer.pdf
http://umpir.ump.edu.my/id/eprint/6704/
http://dx.doi.org/10.15282/ijame.9.2013.11.0133
_version_ 1643665444054237184
score 13.211869

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