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Internet of Things (IoT) impact on facility management of office buildings: A qualitative study

Most office buildings are not optimal due to the slow adoption of the Internet of Things (IoT) in facility management (FM) processes. As a result, the collected data, information, and system processing are not completely exploited. In consequence, the impacts of IoT on FM are expected to intensify s...

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Main Authors: Jaya Devi, Anathan, Liyana, Mohamed Yusof, Rahimi, A. Rahman
Format: Article
Language:English
Published: Engineering Project and Production Management 2023
Subjects:
HD28 Management. Industrial Management
TA Engineering (General). Civil engineering (General)
TH Building construction
Online Access:http://umpir.ump.edu.my/id/eprint/39211/1/Internet%20of%20Things%20%28IoT%29%20impact%20on%20facility%20management%20of%20office%20buildings.pdf
http://umpir.ump.edu.my/id/eprint/39211/
https://doi.org/10.32738/JEPPM-2023-0020
https://doi.org/10.32738/JEPPM-2023-0020
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id my.ump.umpir.39211
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spelling my.ump.umpir.392112023-11-08T01:45:25Z http://umpir.ump.edu.my/id/eprint/39211/ Internet of Things (IoT) impact on facility management of office buildings: A qualitative study Jaya Devi, Anathan Liyana, Mohamed Yusof Rahimi, A. Rahman HD28 Management. Industrial Management TA Engineering (General). Civil engineering (General) TH Building construction Most office buildings are not optimal due to the slow adoption of the Internet of Things (IoT) in facility management (FM) processes. As a result, the collected data, information, and system processing are not completely exploited. In consequence, the impacts of IoT on FM are expected to intensify soon. However, the integration of IoT and FM in implementing new technologies, capabilities for high-quality service delivery, and changes in management approaches in office buildings are still low. This study intends to explore IoT's positive and negative impacts on the FM of office buildings. The data was collected from open-ended interviews with 20 FM professionals and analyzed using the thematic analysis method to identify the impacts of IoT on FM office buildings. The findings show that IoT positively and negatively impacts the FM of office buildings in terms of people, system, safety, time, and cost. The study findings can assist key FM players in developing and creating a better convergence of people, place, environment, and process for business and services in office buildings by considering impacts. Engineering Project and Production Management 2023-08 Article PeerReviewed pdf en cc_by_nc_nd http://umpir.ump.edu.my/id/eprint/39211/1/Internet%20of%20Things%20%28IoT%29%20impact%20on%20facility%20management%20of%20office%20buildings.pdf Jaya Devi, Anathan and Liyana, Mohamed Yusof and Rahimi, A. Rahman (2023) Internet of Things (IoT) impact on facility management of office buildings: A qualitative study. Journal of Engineering, Project, and Production Management, 13 (3). pp. 1-12. ISSN 2221-6529. (Published) https://doi.org/10.32738/JEPPM-2023-0020 https://doi.org/10.32738/JEPPM-2023-0020
institution Universiti Malaysia Pahang Al-Sultan Abdullah
building UMPSA Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang Al-Sultan Abdullah
content_source UMPSA Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
topic HD28 Management. Industrial Management
TA Engineering (General). Civil engineering (General)
TH Building construction
spellingShingle HD28 Management. Industrial Management
TA Engineering (General). Civil engineering (General)
TH Building construction
Jaya Devi, Anathan
Liyana, Mohamed Yusof
Rahimi, A. Rahman
Internet of Things (IoT) impact on facility management of office buildings: A qualitative study
description Most office buildings are not optimal due to the slow adoption of the Internet of Things (IoT) in facility management (FM) processes. As a result, the collected data, information, and system processing are not completely exploited. In consequence, the impacts of IoT on FM are expected to intensify soon. However, the integration of IoT and FM in implementing new technologies, capabilities for high-quality service delivery, and changes in management approaches in office buildings are still low. This study intends to explore IoT's positive and negative impacts on the FM of office buildings. The data was collected from open-ended interviews with 20 FM professionals and analyzed using the thematic analysis method to identify the impacts of IoT on FM office buildings. The findings show that IoT positively and negatively impacts the FM of office buildings in terms of people, system, safety, time, and cost. The study findings can assist key FM players in developing and creating a better convergence of people, place, environment, and process for business and services in office buildings by considering impacts.
format Article
author Jaya Devi, Anathan
Liyana, Mohamed Yusof
Rahimi, A. Rahman
author_facet Jaya Devi, Anathan
Liyana, Mohamed Yusof
Rahimi, A. Rahman
author_sort Jaya Devi, Anathan
title Internet of Things (IoT) impact on facility management of office buildings: A qualitative study
title_short Internet of Things (IoT) impact on facility management of office buildings: A qualitative study
title_full Internet of Things (IoT) impact on facility management of office buildings: A qualitative study
title_fullStr Internet of Things (IoT) impact on facility management of office buildings: A qualitative study
title_full_unstemmed Internet of Things (IoT) impact on facility management of office buildings: A qualitative study
title_sort internet of things (iot) impact on facility management of office buildings: a qualitative study
publisher Engineering Project and Production Management
publishDate 2023
url http://umpir.ump.edu.my/id/eprint/39211/1/Internet%20of%20Things%20%28IoT%29%20impact%20on%20facility%20management%20of%20office%20buildings.pdf
http://umpir.ump.edu.my/id/eprint/39211/
https://doi.org/10.32738/JEPPM-2023-0020
https://doi.org/10.32738/JEPPM-2023-0020
_version_ 1822923841846902784
score 13.235362

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