Cover Image

What do we mean when we talk about trust in social media? A systematic review

Do people trust social media? If so, why, in what contexts, and how does that trust impact their lives? Researchers, companies, and journalists alike have increasingly investigated these questions, which are fundamental to understanding social media interactions and their implications for society. H...

Full description

Saved in:
Bibliographic Details
Main Authors: Zhang, Yixuan, Gaggiano, Joseph D., Yongsatianchot, Nutchanon, Nurul Mubinah, Suhaimi, Kim, Miso, Sun, Yifan, Griffin, Jacqueline A., Parker, Andrea Grimes
Format: Conference or Workshop Item
Language:English
Published: 2023
Subjects:
T Technology (General)
TA Engineering (General). Civil engineering (General)
TJ Mechanical engineering and machinery
TK Electrical engineering. Electronics Nuclear engineering
TS Manufactures
Online Access:http://umpir.ump.edu.my/id/eprint/38592/1/What%20do%20we%20mean%20when%20we%20talk%20about%20trust%20in%20social%20media_A%20systematic%20review.pdf
http://umpir.ump.edu.my/id/eprint/38592/
https://doi.org/10.1145/3544548.3581019
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.ump.umpir.38592
record_format eprints
spelling my.ump.umpir.385922023-11-06T03:59:24Z http://umpir.ump.edu.my/id/eprint/38592/ What do we mean when we talk about trust in social media? A systematic review Zhang, Yixuan Gaggiano, Joseph D. Yongsatianchot, Nutchanon Nurul Mubinah, Suhaimi Kim, Miso Sun, Yifan Griffin, Jacqueline A. Parker, Andrea Grimes T Technology (General) TA Engineering (General). Civil engineering (General) TJ Mechanical engineering and machinery TK Electrical engineering. Electronics Nuclear engineering TS Manufactures Do people trust social media? If so, why, in what contexts, and how does that trust impact their lives? Researchers, companies, and journalists alike have increasingly investigated these questions, which are fundamental to understanding social media interactions and their implications for society. However, trust in social media is a complex concept, and there is conflicting evidence about the antecedents and implications of trusting social media content, users, and platforms. More problematic is that we lack basic agreement as to what trust means in the context of social media. Addressing these challenges, we conducted a systematic review to identify themes and challenges in this field. Through our analysis of 70 papers, we contribute a synthesis of how trust in social media is defined, conceptualized, and measured, a summary of trust antecedents in social media, an understanding of how trust in social media impacts behaviors and attitudes, and directions for future work. 2023-04-19 Conference or Workshop Item PeerReviewed pdf en cc_by_nd_4 http://umpir.ump.edu.my/id/eprint/38592/1/What%20do%20we%20mean%20when%20we%20talk%20about%20trust%20in%20social%20media_A%20systematic%20review.pdf Zhang, Yixuan and Gaggiano, Joseph D. and Yongsatianchot, Nutchanon and Nurul Mubinah, Suhaimi and Kim, Miso and Sun, Yifan and Griffin, Jacqueline A. and Parker, Andrea Grimes (2023) What do we mean when we talk about trust in social media? A systematic review. In: Conference on Human Factors in Computing Systems - Proceedings; 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, 23-28 April 2023 , Hamburg. pp. 1-22. (670). ISBN 978-145039421-5 https://doi.org/10.1145/3544548.3581019
institution Universiti Malaysia Pahang Al-Sultan Abdullah
building UMPSA Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang Al-Sultan Abdullah
content_source UMPSA Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
topic T Technology (General)
TA Engineering (General). Civil engineering (General)
TJ Mechanical engineering and machinery
TK Electrical engineering. Electronics Nuclear engineering
TS Manufactures
spellingShingle T Technology (General)
TA Engineering (General). Civil engineering (General)
TJ Mechanical engineering and machinery
TK Electrical engineering. Electronics Nuclear engineering
TS Manufactures
Zhang, Yixuan
Gaggiano, Joseph D.
Yongsatianchot, Nutchanon
Nurul Mubinah, Suhaimi
Kim, Miso
Sun, Yifan
Griffin, Jacqueline A.
Parker, Andrea Grimes
What do we mean when we talk about trust in social media? A systematic review
description Do people trust social media? If so, why, in what contexts, and how does that trust impact their lives? Researchers, companies, and journalists alike have increasingly investigated these questions, which are fundamental to understanding social media interactions and their implications for society. However, trust in social media is a complex concept, and there is conflicting evidence about the antecedents and implications of trusting social media content, users, and platforms. More problematic is that we lack basic agreement as to what trust means in the context of social media. Addressing these challenges, we conducted a systematic review to identify themes and challenges in this field. Through our analysis of 70 papers, we contribute a synthesis of how trust in social media is defined, conceptualized, and measured, a summary of trust antecedents in social media, an understanding of how trust in social media impacts behaviors and attitudes, and directions for future work.
format Conference or Workshop Item
author Zhang, Yixuan
Gaggiano, Joseph D.
Yongsatianchot, Nutchanon
Nurul Mubinah, Suhaimi
Kim, Miso
Sun, Yifan
Griffin, Jacqueline A.
Parker, Andrea Grimes
author_facet Zhang, Yixuan
Gaggiano, Joseph D.
Yongsatianchot, Nutchanon
Nurul Mubinah, Suhaimi
Kim, Miso
Sun, Yifan
Griffin, Jacqueline A.
Parker, Andrea Grimes
author_sort Zhang, Yixuan
title What do we mean when we talk about trust in social media? A systematic review
title_short What do we mean when we talk about trust in social media? A systematic review
title_full What do we mean when we talk about trust in social media? A systematic review
title_fullStr What do we mean when we talk about trust in social media? A systematic review
title_full_unstemmed What do we mean when we talk about trust in social media? A systematic review
title_sort what do we mean when we talk about trust in social media? a systematic review
publishDate 2023
url http://umpir.ump.edu.my/id/eprint/38592/1/What%20do%20we%20mean%20when%20we%20talk%20about%20trust%20in%20social%20media_A%20systematic%20review.pdf
http://umpir.ump.edu.my/id/eprint/38592/
https://doi.org/10.1145/3544548.3581019
_version_ 1822923698175213568
score 13.244413

Similar Items