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A systematic review on identifying factors influencing total quality management implementation

In the era of globalization and advanced international trade, the importance of using total quality management (TQM) in the manufacturing companies is growing rapidly. This paper systematically reviews previous literature on the factors influencing total quality management implementation. While intr...

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Main Authors: Al Aliyani, Wafa Rashid, Lee, Chia Kuang
Format: Conference or Workshop Item
Language:English
English
Published: IPS 2022
Subjects:
HD28 Management. Industrial Management
T Technology (General)
Online Access:http://umpir.ump.edu.my/id/eprint/37190/1/A%20systematic%20review%20on%20identifying%20factors%20influencing%20total%20quality%20management%20implementation.pdf
http://umpir.ump.edu.my/id/eprint/37190/7/A%20systematic%20review%20on%20identifying%20factors%20influencing%20Total%20Quality%20Management%20Implementation.pdf
http://umpir.ump.edu.my/id/eprint/37190/
https://ncon-pgr.umpsa.edu.my/index.php/en/?option=com_fileman&view=file&routed=1&name=E-BOOK%20NCON%202022%20.pdf&folder=E-BOOK%20NCON%202022&container=fileman-files
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spelling my.ump.umpir.371902024-01-25T03:55:36Z http://umpir.ump.edu.my/id/eprint/37190/ A systematic review on identifying factors influencing total quality management implementation Al Aliyani, Wafa Rashid Lee, Chia Kuang HD28 Management. Industrial Management T Technology (General) In the era of globalization and advanced international trade, the importance of using total quality management (TQM) in the manufacturing companies is growing rapidly. This paper systematically reviews previous literature on the factors influencing total quality management implementation. While introducing TQM, previous studies have measured critical success factors. A systematic review of previous literature was performed from 2007-2020 and the analysis of 153 studies revealed that there are 10 key dimensions of TQM that are widely used as a measurement. Our examination shows that, despite having a shared relationship with its customers and "consumer attention/satisfaction" being unmistakably recognized as one of the major CSFs of TQM. The linkages between TQM Critical success factors, TQM and leadership and promotion, have received minimal research so far. People are the most important emphasis of business, even though consumer happiness may be thought of as the Quality management philosophy's main goal. Positive results are anticipated when cultures and quality management systems attempted to demonstrate are taken into account together. TQM literature from the past has noted that systemic behavior results either via the creation of an attitude or through the primary aspect of the quality management system. Businesses invest in cultural and structural resources to provide the right environment for TQM. IPS 2022-11-15 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/37190/1/A%20systematic%20review%20on%20identifying%20factors%20influencing%20total%20quality%20management%20implementation.pdf pdf en http://umpir.ump.edu.my/id/eprint/37190/7/A%20systematic%20review%20on%20identifying%20factors%20influencing%20Total%20Quality%20Management%20Implementation.pdf Al Aliyani, Wafa Rashid and Lee, Chia Kuang (2022) A systematic review on identifying factors influencing total quality management implementation. In: The 6th National Conference for Postgraduate Research (NCON-PGR 2022) , 15 November 2022 , Virtual Conference, Universiti Malaysia Pahang, Malaysia. pp. 1-4.. https://ncon-pgr.umpsa.edu.my/index.php/en/?option=com_fileman&view=file&routed=1&name=E-BOOK%20NCON%202022%20.pdf&folder=E-BOOK%20NCON%202022&container=fileman-files
institution Universiti Malaysia Pahang Al-Sultan Abdullah
building UMPSA Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang Al-Sultan Abdullah
content_source UMPSA Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
English
topic HD28 Management. Industrial Management
T Technology (General)
spellingShingle HD28 Management. Industrial Management
T Technology (General)
Al Aliyani, Wafa Rashid
Lee, Chia Kuang
A systematic review on identifying factors influencing total quality management implementation
description In the era of globalization and advanced international trade, the importance of using total quality management (TQM) in the manufacturing companies is growing rapidly. This paper systematically reviews previous literature on the factors influencing total quality management implementation. While introducing TQM, previous studies have measured critical success factors. A systematic review of previous literature was performed from 2007-2020 and the analysis of 153 studies revealed that there are 10 key dimensions of TQM that are widely used as a measurement. Our examination shows that, despite having a shared relationship with its customers and "consumer attention/satisfaction" being unmistakably recognized as one of the major CSFs of TQM. The linkages between TQM Critical success factors, TQM and leadership and promotion, have received minimal research so far. People are the most important emphasis of business, even though consumer happiness may be thought of as the Quality management philosophy's main goal. Positive results are anticipated when cultures and quality management systems attempted to demonstrate are taken into account together. TQM literature from the past has noted that systemic behavior results either via the creation of an attitude or through the primary aspect of the quality management system. Businesses invest in cultural and structural resources to provide the right environment for TQM.
format Conference or Workshop Item
author Al Aliyani, Wafa Rashid
Lee, Chia Kuang
author_facet Al Aliyani, Wafa Rashid
Lee, Chia Kuang
author_sort Al Aliyani, Wafa Rashid
title A systematic review on identifying factors influencing total quality management implementation
title_short A systematic review on identifying factors influencing total quality management implementation
title_full A systematic review on identifying factors influencing total quality management implementation
title_fullStr A systematic review on identifying factors influencing total quality management implementation
title_full_unstemmed A systematic review on identifying factors influencing total quality management implementation
title_sort systematic review on identifying factors influencing total quality management implementation
publisher IPS
publishDate 2022
url http://umpir.ump.edu.my/id/eprint/37190/1/A%20systematic%20review%20on%20identifying%20factors%20influencing%20total%20quality%20management%20implementation.pdf
http://umpir.ump.edu.my/id/eprint/37190/7/A%20systematic%20review%20on%20identifying%20factors%20influencing%20Total%20Quality%20Management%20Implementation.pdf
http://umpir.ump.edu.my/id/eprint/37190/
https://ncon-pgr.umpsa.edu.my/index.php/en/?option=com_fileman&view=file&routed=1&name=E-BOOK%20NCON%202022%20.pdf&folder=E-BOOK%20NCON%202022&container=fileman-files
_version_ 1822924059036352512
score 13.23243

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