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Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises

Despite contributing significantly to the world’s economy and being the most targeted by cybercriminals for being the weakest link in the supply chain, small-medium enterprises (SMEs) lag behind cybersecurity implementation. The budget and expertise constraint hinders them from catching up with cyb...

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Main Authors: Gani, Anisha Banu Dawood, Fernando, Yudi
Format: Article
Language:English
Published: Inderscience Enterprises Ltd. 2022
Subjects:
H Social Sciences (General)
HD28 Management. Industrial Management
HD61 Risk Management
HF Commerce
TS Manufactures
Online Access:http://umpir.ump.edu.my/id/eprint/34204/7/Digital%20empathy%20and%20supply%20chain%20cybersecurity.pdf
http://umpir.ump.edu.my/id/eprint/34204/
https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=ijmcp
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spelling my.ump.umpir.342042022-05-25T03:56:12Z http://umpir.ump.edu.my/id/eprint/34204/ Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises Gani, Anisha Banu Dawood Fernando, Yudi H Social Sciences (General) HD28 Management. Industrial Management HD61 Risk Management HF Commerce TS Manufactures Despite contributing significantly to the world’s economy and being the most targeted by cybercriminals for being the weakest link in the supply chain, small-medium enterprises (SMEs) lag behind cybersecurity implementation. The budget and expertise constraint hinders them from catching up with cybersecurity initiatives. This study explores the management concept of digital empathy and proposes a solution framework for SMEs to overcome cybersecurity challenges. We found that three drivers can be the solution to overcome the cybersecurity barrier within firms’ internal context, such as adequate funding, management support, and attitude towards cybersecurity risk. Our theoretical framework has also included the digital empathy approach incorporating subscription-based solutions, modular solutions, and zero-trust architecture. In addition, we suggest that the supply chain’s cybersecurity systems be regularly monitored and maintained to balance cybersecurity and affordability. Furthermore, to enable future scalability, SMEs must implement the zero-trust architecture, which acts as a foundation for self-healing and self-correcting supply chain networks. Inderscience Enterprises Ltd. 2022-05-19 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/34204/7/Digital%20empathy%20and%20supply%20chain%20cybersecurity.pdf Gani, Anisha Banu Dawood and Fernando, Yudi (2022) Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises. International Journal of Management Concepts and Philosophy. pp. 1-10. ISSN 1741-8135 (In Press) https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=ijmcp 10.1504/IJMCP.2022.10047679
institution Universiti Malaysia Pahang
building UMP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang
content_source UMP Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
topic H Social Sciences (General)
HD28 Management. Industrial Management
HD61 Risk Management
HF Commerce
TS Manufactures
spellingShingle H Social Sciences (General)
HD28 Management. Industrial Management
HD61 Risk Management
HF Commerce
TS Manufactures
Gani, Anisha Banu Dawood
Fernando, Yudi
Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
description Despite contributing significantly to the world’s economy and being the most targeted by cybercriminals for being the weakest link in the supply chain, small-medium enterprises (SMEs) lag behind cybersecurity implementation. The budget and expertise constraint hinders them from catching up with cybersecurity initiatives. This study explores the management concept of digital empathy and proposes a solution framework for SMEs to overcome cybersecurity challenges. We found that three drivers can be the solution to overcome the cybersecurity barrier within firms’ internal context, such as adequate funding, management support, and attitude towards cybersecurity risk. Our theoretical framework has also included the digital empathy approach incorporating subscription-based solutions, modular solutions, and zero-trust architecture. In addition, we suggest that the supply chain’s cybersecurity systems be regularly monitored and maintained to balance cybersecurity and affordability. Furthermore, to enable future scalability, SMEs must implement the zero-trust architecture, which acts as a foundation for self-healing and self-correcting supply chain networks.
format Article
author Gani, Anisha Banu Dawood
Fernando, Yudi
author_facet Gani, Anisha Banu Dawood
Fernando, Yudi
author_sort Gani, Anisha Banu Dawood
title Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
title_short Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
title_full Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
title_fullStr Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
title_full_unstemmed Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
title_sort digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
publisher Inderscience Enterprises Ltd.
publishDate 2022
url http://umpir.ump.edu.my/id/eprint/34204/7/Digital%20empathy%20and%20supply%20chain%20cybersecurity.pdf
http://umpir.ump.edu.my/id/eprint/34204/
https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=ijmcp
_version_ 1734300301411745792
score 13.211869

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