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Supply chain integration and halal frozen meat product returns

Purpose: Halal frozen meat product returns are major challenges in the halal frozen meat supply chain because of the sheer volume and processing costs of returns. The purpose of this paper is to investigate the effect of integrated halal supply chain (IHSC) strategies on effective product returns wi...

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Main Authors: Fernando, Yudi, Jasmi, Muhamad Fairuz Ahmad, Wahyuni-TD, Ika Sari, Mergeresa, Fineke, Khamis, Kamarul Azman, Fakhrorazi, A, Omar, Rusdi
Format: Article
Language:English
English
Published: Emerald Publisher 2022
Subjects:
BP Islam. Bahaism. Theosophy, etc
H Social Sciences (General)
HF Commerce
HT Communities. Classes. Races
T Technology (General)
Online Access:http://umpir.ump.edu.my/id/eprint/33658/1/10-1108_JIMA-05-2021-0144.pdf
http://umpir.ump.edu.my/id/eprint/33658/7/Supply%20chain%20integration%20and%20halal%20frozen%20meat%20product%20returns.pdf
http://umpir.ump.edu.my/id/eprint/33658/
https://doi.org/10.1108/JIMA-05-2021-0144
https://doi.org/10.1108/JIMA-05-2021-0144
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spelling my.ump.umpir.336582023-03-08T03:23:04Z http://umpir.ump.edu.my/id/eprint/33658/ Supply chain integration and halal frozen meat product returns Fernando, Yudi Jasmi, Muhamad Fairuz Ahmad Wahyuni-TD, Ika Sari Mergeresa, Fineke Khamis, Kamarul Azman Fakhrorazi, A Omar, Rusdi BP Islam. Bahaism. Theosophy, etc H Social Sciences (General) HF Commerce HT Communities. Classes. Races T Technology (General) Purpose: Halal frozen meat product returns are major challenges in the halal frozen meat supply chain because of the sheer volume and processing costs of returns. The purpose of this paper is to investigate the effect of integrated halal supply chain (IHSC) strategies on effective product returns with halal logistics (HL) as an interceding variable. Design/methodology/approach: This paper used the cross-sectional technique to select samples from a population that revolved around the halal food industry in Malaysia. Data collected from halal service providers who handle halal frozen meat product returns provided insightful findings. Findings: The findings of this paper indicate that the IHSC dimensions, such as interactive fairness, procedural fairness and service coverage, are positively associated with effective product returns. It also shows that HL plays a mediating role between the IHSC and effective product returns. Practical implications: From a practical viewpoint, this paper suggests that an effective return service system can be designed to emphasise the category of interactive and flexible justice services through refunds or product replacement, depending on customer's demand. Originality/value: The result of this paper provides insights into how logistics service provider managers effectively and efficiently handle the halal supply chain network when involving product returns. Emerald Publisher 2022-04 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/33658/1/10-1108_JIMA-05-2021-0144.pdf pdf en http://umpir.ump.edu.my/id/eprint/33658/7/Supply%20chain%20integration%20and%20halal%20frozen%20meat%20product%20returns.pdf Fernando, Yudi and Jasmi, Muhamad Fairuz Ahmad and Wahyuni-TD, Ika Sari and Mergeresa, Fineke and Khamis, Kamarul Azman and Fakhrorazi, A and Omar, Rusdi (2022) Supply chain integration and halal frozen meat product returns. Journal of Islamic Marketing, ahead-of-print (ahead-of-print). pp. 1-27. ISSN 1759-0833 (In Press) https://doi.org/10.1108/JIMA-05-2021-0144 https://doi.org/10.1108/JIMA-05-2021-0144
institution Universiti Malaysia Pahang
building UMP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang
content_source UMP Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
English
topic BP Islam. Bahaism. Theosophy, etc
H Social Sciences (General)
HF Commerce
HT Communities. Classes. Races
T Technology (General)
spellingShingle BP Islam. Bahaism. Theosophy, etc
H Social Sciences (General)
HF Commerce
HT Communities. Classes. Races
T Technology (General)
Fernando, Yudi
Jasmi, Muhamad Fairuz Ahmad
Wahyuni-TD, Ika Sari
Mergeresa, Fineke
Khamis, Kamarul Azman
Fakhrorazi, A
Omar, Rusdi
Supply chain integration and halal frozen meat product returns
description Purpose: Halal frozen meat product returns are major challenges in the halal frozen meat supply chain because of the sheer volume and processing costs of returns. The purpose of this paper is to investigate the effect of integrated halal supply chain (IHSC) strategies on effective product returns with halal logistics (HL) as an interceding variable. Design/methodology/approach: This paper used the cross-sectional technique to select samples from a population that revolved around the halal food industry in Malaysia. Data collected from halal service providers who handle halal frozen meat product returns provided insightful findings. Findings: The findings of this paper indicate that the IHSC dimensions, such as interactive fairness, procedural fairness and service coverage, are positively associated with effective product returns. It also shows that HL plays a mediating role between the IHSC and effective product returns. Practical implications: From a practical viewpoint, this paper suggests that an effective return service system can be designed to emphasise the category of interactive and flexible justice services through refunds or product replacement, depending on customer's demand. Originality/value: The result of this paper provides insights into how logistics service provider managers effectively and efficiently handle the halal supply chain network when involving product returns.
format Article
author Fernando, Yudi
Jasmi, Muhamad Fairuz Ahmad
Wahyuni-TD, Ika Sari
Mergeresa, Fineke
Khamis, Kamarul Azman
Fakhrorazi, A
Omar, Rusdi
author_facet Fernando, Yudi
Jasmi, Muhamad Fairuz Ahmad
Wahyuni-TD, Ika Sari
Mergeresa, Fineke
Khamis, Kamarul Azman
Fakhrorazi, A
Omar, Rusdi
author_sort Fernando, Yudi
title Supply chain integration and halal frozen meat product returns
title_short Supply chain integration and halal frozen meat product returns
title_full Supply chain integration and halal frozen meat product returns
title_fullStr Supply chain integration and halal frozen meat product returns
title_full_unstemmed Supply chain integration and halal frozen meat product returns
title_sort supply chain integration and halal frozen meat product returns
publisher Emerald Publisher
publishDate 2022
url http://umpir.ump.edu.my/id/eprint/33658/1/10-1108_JIMA-05-2021-0144.pdf
http://umpir.ump.edu.my/id/eprint/33658/7/Supply%20chain%20integration%20and%20halal%20frozen%20meat%20product%20returns.pdf
http://umpir.ump.edu.my/id/eprint/33658/
https://doi.org/10.1108/JIMA-05-2021-0144
https://doi.org/10.1108/JIMA-05-2021-0144
_version_ 1761616579487858688
score 13.211869

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