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The role of emotional intelligence on the outcome of negotiation in construction procurement

Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research...

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Main Author: Wai Khwan, Lee
Format: Undergraduates Project Papers
Language:English
Published: 2014
Subjects:
HD Industries. Land use. Labor
Online Access:http://umpir.ump.edu.my/id/eprint/10945/1/FIM%20-%20LEE%20WAI%20KHWAN%20%28CD8993%29.pdf
http://umpir.ump.edu.my/id/eprint/10945/
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spelling my.ump.umpir.109452021-08-09T03:14:51Z http://umpir.ump.edu.my/id/eprint/10945/ The role of emotional intelligence on the outcome of negotiation in construction procurement Wai Khwan, Lee HD Industries. Land use. Labor Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict 2014 Undergraduates Project Papers NonPeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/10945/1/FIM%20-%20LEE%20WAI%20KHWAN%20%28CD8993%29.pdf Wai Khwan, Lee (2014) The role of emotional intelligence on the outcome of negotiation in construction procurement. Faculty of Industrial Management, Universiti Malaysia Pahang.
institution Universiti Malaysia Pahang
building UMP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Pahang
content_source UMP Institutional Repository
url_provider http://umpir.ump.edu.my/
language English
topic HD Industries. Land use. Labor
spellingShingle HD Industries. Land use. Labor
Wai Khwan, Lee
The role of emotional intelligence on the outcome of negotiation in construction procurement
description Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict
format Undergraduates Project Papers
author Wai Khwan, Lee
author_facet Wai Khwan, Lee
author_sort Wai Khwan, Lee
title The role of emotional intelligence on the outcome of negotiation in construction procurement
title_short The role of emotional intelligence on the outcome of negotiation in construction procurement
title_full The role of emotional intelligence on the outcome of negotiation in construction procurement
title_fullStr The role of emotional intelligence on the outcome of negotiation in construction procurement
title_full_unstemmed The role of emotional intelligence on the outcome of negotiation in construction procurement
title_sort role of emotional intelligence on the outcome of negotiation in construction procurement
publishDate 2014
url http://umpir.ump.edu.my/id/eprint/10945/1/FIM%20-%20LEE%20WAI%20KHWAN%20%28CD8993%29.pdf
http://umpir.ump.edu.my/id/eprint/10945/
_version_ 1709667557251743744
score 13.211869

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