Relationships between Total Quality Management Critical Techniques in Automotive Industry
The concept of Total Quality Management (TQM) was introduced in Japan and United States. Most of researchers have focused on soft TQM (principles and concepts) while some of them have concentrated on hard TQM (tools and techniques). More attention to TQM techniques has recently been applied in the m...
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Format: | Conference or Workshop Item |
Language: | English |
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2015
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Online Access: | http://umpir.ump.edu.my/id/eprint/10694/1/Relationships%20between%20Total%20Quality%20Management%20Critical%20Techniques%20in%20Automotive%20Industry.pdf http://umpir.ump.edu.my/id/eprint/10694/ http://dx.doi.org/10.1109/IEOM.2015.7228111 |
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