Cover Image

Logistics resources as a source of competitive advantage for logistics service providers

A competitive advantage is an element of long-term success, seen as a determinant of survival and development in a long term. Highly competitive markets aimed at reducing cost and continuously satisfying customers, therefore, the effectiveness and efficiency of Logistics Service Providers in deliver...

Full description

Saved in:
Bibliographic Details
Main Authors: Zuraimi Abdul Aziz, Razli Che Razak, Mohd Rafi Yaacob, Rosliza Che Rahim
Format: Conference or Workshop Item
Language:English
Published: 2015
Online Access:http://discol.umk.edu.my/id/eprint/9147/1/15%20j.pdf
http://discol.umk.edu.my/id/eprint/9147/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.umk.eprints.9147
record_format eprints
spelling my.umk.eprints.91472022-05-23T11:35:13Z http://discol.umk.edu.my/id/eprint/9147/ Logistics resources as a source of competitive advantage for logistics service providers Zuraimi Abdul Aziz Razli Che Razak Mohd Rafi Yaacob Rosliza Che Rahim A competitive advantage is an element of long-term success, seen as a determinant of survival and development in a long term. Highly competitive markets aimed at reducing cost and continuously satisfying customers, therefore, the effectiveness and efficiency of Logistics Service Providers in delivering their service is fundamental to sustain and compete in the market. Competitive advantage is a kind of distinction, that ensures LSPs better results, and which can be realized by means of carefully chosen strategy of competition. In addition, both globalization and liberalization have led to many competitors entering the market which resulted to global LSPs increased and created a great pressure on logistics systems, which makes inevitable changes for local LSPs. The LSPs must increase values to their customers by providing logistics service more efficiently than their competitors. This study attempts to investigate the logistics resources as a source for competitive advantage in this industry. The semi-structured interviews with top managers were conducted at five Logistics Service Provider firms. The finding indicated that LSPs have acquiring physical, management expertise, technology, relational and organizational resources in their firms. However, management expertise and relational resources are more significant impact towards to the competitive advantage for LSPs. 2015 Conference or Workshop Item NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/9147/1/15%20j.pdf Zuraimi Abdul Aziz and Razli Che Razak and Mohd Rafi Yaacob and Rosliza Che Rahim (2015) Logistics resources as a source of competitive advantage for logistics service providers. In: International Conference on Entrepreneurship and Business, KL, Kuala Lumpur, Malaysia..
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description A competitive advantage is an element of long-term success, seen as a determinant of survival and development in a long term. Highly competitive markets aimed at reducing cost and continuously satisfying customers, therefore, the effectiveness and efficiency of Logistics Service Providers in delivering their service is fundamental to sustain and compete in the market. Competitive advantage is a kind of distinction, that ensures LSPs better results, and which can be realized by means of carefully chosen strategy of competition. In addition, both globalization and liberalization have led to many competitors entering the market which resulted to global LSPs increased and created a great pressure on logistics systems, which makes inevitable changes for local LSPs. The LSPs must increase values to their customers by providing logistics service more efficiently than their competitors. This study attempts to investigate the logistics resources as a source for competitive advantage in this industry. The semi-structured interviews with top managers were conducted at five Logistics Service Provider firms. The finding indicated that LSPs have acquiring physical, management expertise, technology, relational and organizational resources in their firms. However, management expertise and relational resources are more significant impact towards to the competitive advantage for LSPs.
format Conference or Workshop Item
author Zuraimi Abdul Aziz
Razli Che Razak
Mohd Rafi Yaacob
Rosliza Che Rahim
spellingShingle Zuraimi Abdul Aziz
Razli Che Razak
Mohd Rafi Yaacob
Rosliza Che Rahim
Logistics resources as a source of competitive advantage for logistics service providers
author_facet Zuraimi Abdul Aziz
Razli Che Razak
Mohd Rafi Yaacob
Rosliza Che Rahim
author_sort Zuraimi Abdul Aziz
title Logistics resources as a source of competitive advantage for logistics service providers
title_short Logistics resources as a source of competitive advantage for logistics service providers
title_full Logistics resources as a source of competitive advantage for logistics service providers
title_fullStr Logistics resources as a source of competitive advantage for logistics service providers
title_full_unstemmed Logistics resources as a source of competitive advantage for logistics service providers
title_sort logistics resources as a source of competitive advantage for logistics service providers
publishDate 2015
url http://discol.umk.edu.my/id/eprint/9147/1/15%20j.pdf
http://discol.umk.edu.my/id/eprint/9147/
_version_ 1763304065936130048
score 13.211869

Similar Items